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Level 1

4 points

Icloud.

The last days i am in trouble with my mobile and i-cloud photos. I am trying to update my photos from my iphone to icloud and i can't do it. For this reason i upgraded my i cloud from 5gb to 50 gb,to see if that was a reason but photos didn't update too. For example, in my phone i have 3500 photos (example) and in my icloud i can see only the 1500 photos. Why this happens? Thanks in advance.

I have iphone 7

iPhone XR

Posted on Sep 23, 2019 5:37 AM

Best reply

Eric Root

Level 10

684,237 points

Posted on Sep 23, 2019 7:23 AM

Try Settings/Your Name/iCloud and slide off Photos syncing. Wait a few minutes and then slide syncing on. Allow time for syncing to occur.

Last resort - have you tried signing out of iCloud and then sign back in?

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Icloud.

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