Transfer Texts/SMS from Android to iPhone

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Level 1

18 points

Transfer Texts/SMS from Android to iPhone

I'm specifically asking about transferring texts. They didn't transfer over using "Move to iOS" app. The instructions in the help articles do not mention text transfer.

iPhone

Posted on Sep 23, 2019 6:26 AM

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Answer 1

Top-ranking reply

CranBubble Author

Level 1

18 points

Sep 25, 2019 10:15 AM in response to MoonJ.

Thank you, MoonJ. I've already tried and succeeded in transferring most data from my Android to new iPhone using the Move to iOS app as described in your link. The issue is that no text messages were transferred. The related article "Move content manually from your Android device to you iOS device" lists all content except text messages. I've already wiped and tried the Move to iOS app numerous times. Text messages are not on the list of available content to transfer. It's also not a matter of having enough capacity on the new iPhone. The Android is 64GB and the iPhone is 256GB.

I guess the only option is to try to download the messages to my PC using a different 3rd party app. Looks like there's no way to get them on the iPhone.

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Answer 2

MoonJ.

Community Specialist

Sep 25, 2019 6:48 AM in response to CranBubble

Hello and welcome to Apple Support Communities, CranBubble.

If I understand your post correctly, your text message history didn't transfer with your other data from your Android device to your iPhone. I’d like to help.

You may need to complete the transfer again. Please keep the following in mind:

If you need help with the transfer

If you have issues moving your content, there are a couple of things that you can check:

Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.

On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.

Restart both of your devices and try again.

On your Android device, turn off your cellular data connection. Then try the transfer again.

See the full article here:

Move from Android to iPhone, iPad, or iPod touch

Let us know if that resolves this issue for you.

Thanks for using the Apple Support Communities. Take care.

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Transfer Texts/SMS from Android to iPhone

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