Hi for some reason my iPhone 8 App Store is not allowing me to use my new Apple ID which changed when Google Mail went to Gmail and the App Store just identity’s with the old ID but my whole phone set up is with the new one which has been a few years now!
Help me as I can’t update anything
thanks
Lisa x
Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Or you can try to set up Family Sharing to keep access to your purchases.
Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Or you can try to set up Family Sharing to keep access to your purchases.
Apple ID issues
