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I have a client with a small amount (around 20) jpg files that generate a prompt as "incompatible files) when attempting to copy to the Mac from the iPhone (unsure of model, but fairly recent). Is there a potential software incompatibility or anything we can do to remedy this issue?
KGD wrote:
I have a client with a small amount (around 20) jpg files that generate a prompt as "incompatible files) when attempting to copy to the Mac from the iPhone (unsure of model, but fairly recent). Is there a potential software incompatibility or anything we can do to remedy this issue?
"attempting to copy to the Mac from the iPhone" how?
How to transfer photos from your Mac or PC to your iPhone ...
Transfer photos and videos from your iPhone, iPad, or iPod ...
KGD wrote:
I have a client with a small amount (around 20) jpg files that generate a prompt as "incompatible files) when attempting to copy to the Mac from the iPhone (unsure of model, but fairly recent). Is there a potential software incompatibility or anything we can do to remedy this issue?
"attempting to copy to the Mac from the iPhone" how?
How to transfer photos from your Mac or PC to your iPhone ...
Transfer photos and videos from your iPhone, iPad, or iPod ...
Using the Photos program for a local transfer, no Cloud.
jpeg files from iPhone to 2015 MacBook Pro running MacOS 10.14
