iPhone 11 on iOS 13 having Bluetooth connectivity issues

scotfromusa wrote:

The just released iOS 13.1.3 update seems to have fixed the connection to the Plantronics Edge headset.

I just updated to iOS 13.1.3 seeing that there were two Bluetooth "fixes" included, and unfortunately there is no change with my Plantronics Edge headset. It started getting cracking sounds and then disconnected right about 30 seconds into the call.

I do want to note that I have had zero issues with the connection in my car, a 2016 Jeep Wrangler Unlimited with standard radio with Uconnect. I have streamed music/audio for nearly 9 hours straight with a number of 10-30 minute calls mixed in without a hiccup. I'm now afraid that this 13.1.3 may have messed that up in which case I will restore back to 13.1.2.

I should also note that I was contacted via email on October 9 by Apple Bluetooth Engineering in regards to what I had posted in this thread and that updating to 13.1.2 did not resolve the issue. I replied with an extremely detailed analysis of what is going wrong with my iPhone 11 Pro Max 256GB as compared to my prior iPhone 7 Plus 256GB that never had a single Bluetooth issue with any device.

So as of iOS 13.1.3 on my iPhone 11 Pro Siri still will not respond over Bluetooth in my 2017 Mazda. Music plays, podcasts play, maps guidance plays. Siri activates but WILL NOT route her audio voice responses over the car Bluetooth audio. I my case, this only affects my iPhone 11 Pro. I still have my iPhone XS and it does not have this issue.

What watch OS are you on? I’ve read about the watch being a potential culprit and I recently updated the watch OS to the lates version and I don’t experience any issues other then intermittent “crackling” when answering a call on my AirPods ( gen 1 )

I had Bluetooth connectivity issues with my IPhone 11 Pro Max and my 2014 Toyota 4Runner. I upgraded to 13.1, then 13.2, and finally to 13.3, and the Bluetooth Still keeps dropping. Apple Knows about this issue, but has yet to fix it. I know this because they mentioned the Bluetooth/ vehicle issue in the details of the latest IOS update. Come on Apple, fix this already!

That doesnt fix it.

I just bought the iPhone 11 ProMax it has Os 13.1.3 and i get the same issue.

It often drops out I think when another iphone nearby sends a bluetooth signal. Real pain in the a when driving and on hands free then it cuts out.

I’ve been having similar issues as well. Phone calls via Bluetooth on both a 2018 UConnect system and through a 2016 Ford Sync start to become garbled after about 1 minute or so into the call. The person on the other end can still hear me but I cant hear them. Music still stays connected and streams well. My phone is up to date with the latest firmware. The only ‘fix’ I have been able to use is to completely turn off Bluetooth from settings on my phone.

Having the same BT issues. I'm on my second 11 Pro because I returned the first one after having *HORRIBLE* issues staying connected to calls on BT and just calls in general not connecting or staying connected. Streaming music was better than phone calls, but still would degrade after a few min of use, mostly when using my gen1 AirPods. I thought I just had an early, buggy phone. I love the phone other than this persistent BT issue. Strangely, my replacement phone hasn't been nearly as bad, having worked just fine over the last 3 weeks with no problems until now which is obviously why I'm on this forum. I just downloaded iOS 13.1.3 hoping it would be the cure but from what I'm seeing here it looks like the problems persist. This is when I start to resent being "locked in" to the Apple ecosystem and those droids start to look more appealing, perish the thought. When you pay $1000.00 plus for a phone you sorta expect that field testing has already been done, not that you are unwittingly part of it. :-/

I am having the same issues with my iPhone 11 Pro and connecting to my Toyota 4Runner. Yesterday I went into Toyota thinking it MUST be old software in the Bluetooth (mind you my iPhone 6 never had issues). Unfortunately after the “updated and upgraded” navigation and Bluetooth I am still having the same issues. Running 13.1.3 experiencing ridiculous Bluetooth bugs, dropping calls, etc.

Please release another fix soon Apple🙏🏻

I am not sure who labels the answers but the one directly below as solved is not by any means off. This is my first iPhone, since I’ve been an android user, needing the dual Sim capability, I never really had the opportunity to use an iPhone up until these last two generations. However I must admit the speed is not very good at all, the apps are hard to stay connected with, and my Bluetooth is constantly cutting off and re-setting itself for all my devices, my watch, my car, my headset, all of them. It’s as if it has a timing out period. It happens roughly about 3 1/2 to 4 1/2 minutes into a conversation and then it will automatically reconnect but it’s about a 15 to 30 second process. It’s extremely frustrating and by far an issue that can’t be dealt with on a day-to-day basis. If anyone has the fix, please offer it up. And please remove the “solved” posting as it is clearly not solved.

@matthias104

I am talking about the iPhone BT settings. The option to disable contact synchronization is not present on all the devices, it depends on the capabilities of the device and the bluetooth version. Most of my headsets don't have it for instance (I have 3). And certainly for cars connecting via CarPlay don't seem to have it either.

I just upgraded from an iPhone 7 Plus to iPhone 11 Pro Max with iOS 13.1.3 and my Bluetooth is a joke. Not only does it not auto connect to my car, but the audio skips! I did a 25 minute drive and the audio skipped 10 times. It never used to skip at all on the 7 plus. Restarting, relaunching and all the usual dummy stuff didn’t work - this is a software issue. Sort it out apple!

My problem just came back. I called Apple Support (Ireland) via Apple Support App. I made a detailed phone call, there is no any solution yet but when I get the result I will post my update based on my issue. I just noticed that Apple released the 13.2 update, I'm downloading now. I hope, it will fix everything :)

LordBaelish,

I'm still having the exact same crackling/static issue with my 2019 Prius Prime and 2014 4Runner after updating to 13.2 yesterday. It almost acts like a buffering issue because if I hit pause, wait a couple seconds, it seems to go away for a little while. But usually, I need to do the pause/play routine for at least 5 - 10 minutes before it goes away. I have a 40 minute commute so it's something I've noticed since I got my iPhone 11Pro Max now running 13.2

I also have the same crackling/static issues with my brand new Powerbeats Pro and my 1st gen Airpods and those are Apple products so it's definitely not only happening to vehicles and it's not fixed yet.

That's exactly how it is for me. I have tried two other phones at the Genius Bar and the same issue. I opened up even a ticket with Tier 2 support and the engineers wanted to take a look into it. That was two weeks ago. I have already provided them with log files. Hopefully, they can figure it out.

It didn't.

However, as new versions of the Bluetooth spec are released, they are designed to be backwards compatible with previous versions, but if people didn't properly implement those versions they will not be.

Once again, there is no "reboot" command in the Bluetooth protocol, so if your head end reboots, no matter what device is connected, it's broken and must be fixed by its vendor.