Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 on iOS 13 having Bluetooth connectivity issues

New iPhone 11 on iOS 13 is having Bluetooth connectivity issues.

both my daughter and I are having the similar issues.

daughters phone is an 11 64GB Purple.

mine is an 11 128GB White

Hers gets connected to her 2018 Toyota C-HR and constantly drops out. Her iPhone 7 Plus never had any issues.

I have mine connected to a Boss BT module on my motorcycle. Never had any issues with my iPhone X.

neither of our other phones we’re running iOS 13.


[Re-Titled by Moderator]

iPhone 11

Posted on Sep 23, 2019 11:54 AM

Reply
Question marked as Best reply

Posted on Sep 23, 2019 12:03 PM

If you can't connect a Bluetooth accessory to your iPhone ...


iOS 13 has following improvements and nothing in specific to Bluetooth change has been highlighted by Apple in iPhone 11


Control Center

You can now select Wi‑Fi networks and Bluetooth accessories right from Control Center.


Game Controllers

PlayStation 4 controller support

Use your PlayStation 4 game controller with iPhone.

Xbox Wireless Controller with Bluetooth

Connect your Xbox Wireless Controller with Bluetooth to iPhone.


Find offline devices

Locate a missing device even if it’s not connected to Wi‑Fi or cellular using crowd‑sourced location. When you mark your device as missing and another Apple user’s device is nearby, it can detect your device’s Bluetooth signal and report its location to you. It’s completely anonymous and encrypted end‑to‑end, so everyone’s privacy is protected.


Bluetooth album art

iOS supports the AVRCP 1.6 standard, which includes album art when connected to a supported car kit or speaker.


Wi-Fi and Bluetooth location privacy enhancements

API changes and new controls help prevent apps from accessing your location without your consent while you’re using Wi-Fi and Bluetooth.

2,190 replies

Sep 10, 2020 10:48 PM in response to Cheferico

Update: Second IPhone 11 also has Bluetooth issues.

Clearly, this problem is with later 11’s, as earlier seem to work fine.

Hugely disappointed with Apple. Even an acknowledgement would be a bonus. I’d suffer this if there was a solution on the horizon.

Back to my bomb proof Iphone 10, and a refund for the useless, not fit for purpose IPhone 11.

Sep 11, 2020 10:50 AM in response to Dogcow-Moof

Well, I just tried something that wasn't Apple advice. I cleared all data from my iPhone 11 as if I was selling it. Then did a full restore restore from cloud. Apple said it has to be restored from laptop or computer.

after restore I paired my Bluetooth earpieces and guess what. People can hear me. HOPE IT LASTS. will let you all know. Just have to try and pair with car. DS3.

Sep 13, 2020 6:38 AM in response to nakeshia275

My iPhone 11 problem was people couldn’t hear me when using a Bluetooth earpiece. I don’t know about connection to cars.

I reset the phone by clearing all data as if I was going to sell it. Then I downloaded a backup from a computer (not an iPad or another phone) it has to be a laptop or mainframe. This allows the latest firmware/software to be downloaded. If you use a backup copy you might reload the same software that has the Bluetooth fault. So far my problem seems to to have been sorted. Here’s hoping because the phone is great. As the saying goes “watch this space”

Sep 15, 2020 4:25 PM in response to Jimireland

This might not work for everybody but this is what an Apple engineer told me to do. You must restore from a laptop via Apple in iTunes. First backup your phone into iTunes. Then Do a full erase. (The same as if you are selling your phone). Then restore from iTunes. (NOT CLOUD OR ANOTHER PHONE OR IPAD). This is because when doing a restore from a laptop or computer iTunes downloads the latest program and firmware.

I did this and so far my problem seems to have been solved. My Bluetooth earpiece stayed connected ok but people I was speaking too couldn’t hear me. Now they can. I don’t know if it is permanent but one can hope. I don’t know about the connection to your car, my taxi doesn’t have that. Good luck all.

iPhone 11 on iOS 13 having Bluetooth connectivity issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.