AppleCare home calls

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CharlieSr Author

Level 1

4 points

AppleCare home calls

I have received 9calls today from you purportedly AppleCare. Home calls all placed from ****.

caller says an iCloud account has been compromised

Please get them to stop

[Edited by Moderator]

Posted on Sep 23, 2019 6:02 PM

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Answer 1

Top-ranking reply

FoxFifth

Community+ 2025

Level 10

475,377 points

Sep 23, 2019 6:07 PM in response to CharlieSr

Those are scam calls and are not from Apple. The number shown as originating such calls is typically spoofed and is not the actual number that is making the call. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Answer 2

Sep 23, 2019 6:29 PM in response to CharlieSr

You and everybody else. Apple isn't the only company being hurt.

iOS 13 has a new option in Settings > Phone > Silence Unknown Callers. If that is turned on it sends any call not in your Contacts to voicemail without ringing. I've been ignoring any incoming call not in my contacts anyway so this accomplishes that without the phone even ringing.

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Answer 3

stedman1

Level 10

264,412 points

Sep 23, 2019 6:05 PM in response to CharlieSr

Apple does not make such calls. The callers are criminals using number spoofing to pretend to be calling from Apple.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Answer 4

Sep 23, 2019 6:16 PM in response to CharlieSr

It is a scam; it is not Apple. Apple doesn't make unsolicited phone calls.

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Answer 5

CharlieSr Author

Level 1

4 points

Sep 23, 2019 8:15 PM in response to FoxFifth

Calls from “AppleCare” did not come in on my iPone. They were on Vonage VOIP.

The whole caller ID system is corrupted. On my iphone today I had another 6 calls all from the same area code and prefix as my Apple/ATT iPhone. I suspect that others got calls from my number. I have had calls from my phone representing VISA MasterCard card services.

All this illegal but no action from FCC, FTC, FBI

Software guys should be able to fix this. Why not?

I have had threats on my life that came from my local propane company.

Police not interested.

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Answer 6

CharlieSr Author

Level 1

4 points

Sep 23, 2019 6:10 PM in response to CharlieSr

Reply number is given as ****

[Edited by Moderator]

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Answer 7

CharlieSr Author

Level 1

4 points

Sep 23, 2019 6:21 PM in response to FoxFifth

Who is going to get this stuff to stop?

Apple? Your company is being defamed

AT&T ?

Vonage?

FCC?

FTC?

FBI?

Interpol?

US Senate?

I’m really sick of this s....

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Answer 8

CharlieSr Author

Level 1

4 points

Sep 23, 2019 6:26 PM in response to CharlieSr

Why did the moderator edit out the “AppleCare” callback number?

Maybe someone could use the to run down these creeps

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AppleCare home calls

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