Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Will the new iPhone 11 Pro and Apple Watch series 2 work together?

Will the new iPhone 11 Pro and Apple Watch series 2 work together?


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 23, 2019 6:10 PM

Reply
Question marked as Best reply

Posted on Oct 14, 2019 11:09 AM

Apple watch series 2 will not pair with iphone 11 max pro


So I just upgraded my iPhone to the iPhone 11 max Pro and went to pair my existing Series 2 Apple Watch with it - I have reset the Apple Watch to factory defaults, and attempted to pair it using the normal flow through the Apple Watch app on the iPhone.

The iPhone will not accept the geometric pattern displayed on the Watch for pairing, it simply does nothing when I present it to the iPhones camera during the pairing process in the Apple Watch app. I have tried various lighting levels and locations, distances from the Watch etc.

If I choose the manual flow, I am asked to choose the Apple Watch to pair via the 5 digit name, which displays correctly on both Watch and iPhone - the iPhone then asks me to enter the 6 digit code which is displayed on the Watch, but the watch never displays any code (it does not update from the "Use this name to select your Apple Watch for manual pairing").

This Watch worked perfectly on my older iPhone 6S Plus literally until this morning.

Things I have tried without success:

  • Updated iPhone to latest iOS 13
  • Reset Apple Watch again
  • Closed all apps on iPhone
  • Rebooted iPhone
  • Forgot my current wifi network


42 replies

Will the new iPhone 11 Pro and Apple Watch series 2 work together?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.