My Phonak Audeo M hearing aid will not stay connected to Bluetooth on new iPhone 11 Pro

My Phonak Audeo M hearing aid will not stay paired to my new IPhone 11 Pro

Posted on Sep 23, 2019 7:51 PM

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4 replies

Oct 11, 2019 10:28 AM in response to arocho7

There are (3) Bluetooth "devices" discovered under Settings-Bluetooth. (2) of which are the BLE earpieces which also show up within the MyPhonak APP to control hearing aid volume. These (2) are named "LE_L-Phonak..." and "LE_R-Phonak...."


The 3rd profile is named "R-Phonak hearing aid", which I presume is the BL classic 4.2 with either A2DP or HSP bluetooth profile, (hard to devine from tech specs of Apple iPhone 11 Pro Max and Phonak non-info web page and device pamphlet).


Seems to be IF I first put the phone into "Airplane Mode" THEN the 3rd "R-Phonak hearing aid" device will connect and stay connected for "awhile". I've not determined yet, how long it will stay connected AFTER disabling "Airplane Mode".

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My Phonak Audeo M hearing aid will not stay connected to Bluetooth on new iPhone 11 Pro

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