Hi , How do I delete the PM Home folder left in the files app after my Sony a7 has been connected to the files app.

How do I remove the PM Home folder left in locations in the files app after being connected to a Sony a7 camera ??? I have connected the camera 4 times and now have 4 PM Home folders with no option to remove these folders , using iPhone X , iOS 13, Sony a7 , Apple camera connector .

Posted on Sep 23, 2019 8:04 PM

Reply
4 replies

Sep 25, 2019 1:45 PM in response to Happy_snapper

Hi Happy_snapper,


Thanks for coming to Apple Support Communities for help deleting leftover folders in your files app.


You should be able to choose select in the upper right corner, mark the folders to be deleted and tap the trash icon. Check out: Use the Files app on your iPhone, iPad, and iPod touch. You can also give the folders a hard press and a menu will come up with "Delete" as an option.


Have a fantastic day!


Sep 25, 2019 2:17 PM in response to brenden dv

Thanks for your time and your answer , but that doesn't work when in the locations (root level) of the files app when I press edit it gives me the option to move the PMHOME folder which was abandoned by the Sony camera, but no option to remove this abandoned folder . When in the folder I have the option from the top right to delete, once those files are deleted the PMHOME folder in locations still remains. The other usb folder which was created when the camera was attached is removed when the camera is disconnected , but the PMHOME folder is left on the phone and a new PMHOME is created each time the camera is connected to the files app .

It would be nice to have an option to Eject these folders before the camera was disconnected!

The ability to view my raw files from my camera is a fantastic new feature, which as a photographer I would use several times a day, but I won't use it if I have hundreds of PMHOME folders left on my phone. This might be specific to Sony cameras!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi , How do I delete the PM Home folder left in the files app after my Sony a7 has been connected to the files app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.