Apple Watch series 5 battery life

Is anyone having battery issues with their S5 Watch?

Apple Watch

Posted on Sep 23, 2019 8:21 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 3:33 AM

If you have a MacBook or other Mac computer then check activity monitor for TrustedPeers Helper if it is greater than 2 or 3 % then this will start to impact your battery life on Apple Watch , iPhone and iPad.

I had shocking watch battery life less than 12 hours with TrustedPeersHelper (TPH) running at near 100%.

There are a couple of fixes listed on this and other threads and they work but the root cause I believe is your Apple ID Profile.

I have used the fixes and got TPH down to 0% and wow what a difference to my iPad, iPhone and massive improvement on my watch from12 - 40 hours (bear in mind my watch has everything turned off as a result of trying every other fix I could find)

but gradually over several days the TPH started using more percentage and mine is now up to 12% and it is starting to show again on my watch battery life. After yesterdays workout which was 90 minutes I had 55% left but after todays 60 minute work out it is down to 44% - that's still good and I will still get more than 24 hours out of my watch but as TPH demands more and more cpu time the battery life will continue to drop.

TPH - is a process that actually runs on all apple devices perhaps under different names on phones and watches - its purpose is to ensure that all devices using the same Apple ID are to be trusted. The more CPU it is using the harder it is working and the same happens on the watch and phone - on the watch usage time gets larger in relation to standby time which decreases until eventually they are nearly the same and then you have 10-12 hours battery life on your watch.

You can search for TrustedPeersHelper fixes and there are a couple.


On your Mac in terminal type

tpctl validate | head

this may not return which is a good indicator something is wrong - so kill the process if it has not returned after 10 seconds.

then type

rm -f ~/Library/Keychains/*/com.apple.security.keychain-defaultContext.TrustedPeersHelper.{db,db-shm,db-wal}


This clears part of the keychain database - this cured it for me but it obviously is building it back and it is now getting worse again. TPH will restart and the % should be very low.and very quickly become 0%


if you follow up with


tpctl validate | head

You should get after a couple of seconds something like this

{

  "health" : 1,

  "results" : {

    "results" : [

      {

        "accountHealth" : 1,

        "name" : "ReceiverlessPeerValidator",

        "success" : true,

        "tlkShare" : {

          "allPeersCount" : "25",


Logout of all devices from iCloud and then reload in and check battery life - it should show an improvement (better the improvement the greater TPH was running at)

194 replies
Question marked as Top-ranking reply

Jan 29, 2020 3:33 AM in response to Rdbgolf

If you have a MacBook or other Mac computer then check activity monitor for TrustedPeers Helper if it is greater than 2 or 3 % then this will start to impact your battery life on Apple Watch , iPhone and iPad.

I had shocking watch battery life less than 12 hours with TrustedPeersHelper (TPH) running at near 100%.

There are a couple of fixes listed on this and other threads and they work but the root cause I believe is your Apple ID Profile.

I have used the fixes and got TPH down to 0% and wow what a difference to my iPad, iPhone and massive improvement on my watch from12 - 40 hours (bear in mind my watch has everything turned off as a result of trying every other fix I could find)

but gradually over several days the TPH started using more percentage and mine is now up to 12% and it is starting to show again on my watch battery life. After yesterdays workout which was 90 minutes I had 55% left but after todays 60 minute work out it is down to 44% - that's still good and I will still get more than 24 hours out of my watch but as TPH demands more and more cpu time the battery life will continue to drop.

TPH - is a process that actually runs on all apple devices perhaps under different names on phones and watches - its purpose is to ensure that all devices using the same Apple ID are to be trusted. The more CPU it is using the harder it is working and the same happens on the watch and phone - on the watch usage time gets larger in relation to standby time which decreases until eventually they are nearly the same and then you have 10-12 hours battery life on your watch.

You can search for TrustedPeersHelper fixes and there are a couple.


On your Mac in terminal type

tpctl validate | head

this may not return which is a good indicator something is wrong - so kill the process if it has not returned after 10 seconds.

then type

rm -f ~/Library/Keychains/*/com.apple.security.keychain-defaultContext.TrustedPeersHelper.{db,db-shm,db-wal}


This clears part of the keychain database - this cured it for me but it obviously is building it back and it is now getting worse again. TPH will restart and the % should be very low.and very quickly become 0%


if you follow up with


tpctl validate | head

You should get after a couple of seconds something like this

{

  "health" : 1,

  "results" : {

    "results" : [

      {

        "accountHealth" : 1,

        "name" : "ReceiverlessPeerValidator",

        "success" : true,

        "tlkShare" : {

          "allPeersCount" : "25",


Logout of all devices from iCloud and then reload in and check battery life - it should show an improvement (better the improvement the greater TPH was running at)

Sep 30, 2019 8:18 AM in response to Rdbgolf

Mine is a series 4 and I am also experiencing the same issue as the Rdbgolf.


Mine use to last for 2 whole days with ~25% to spare but now it just finished 24 hours with 35% left huge difference from my watchOS 5. Thats after un-pairing and pairing, resetting and deleting all apps, turning off notifications, background refresh and everything that makes a smart watch smart. basically now I am having a regular watch on.


My bet is that something is wrong with watchOS 6 or iOS 13 which causing all these issues.

Sep 24, 2019 10:23 AM in response to Rdbgolf

This may sound strange, but here's what I noticed. Yesterday morning I started with a full charge. Just a few hours later I was down to 70%. I charged it again, and tightened the strap a little. The battery life is greatly improved. Today I've had it on for 7 hours and I'm at 85%. Maybe intermittent contact with the sensor drains it?

Sep 24, 2019 11:42 AM in response to Rdbgolf

I am very disappointed in the S5 battery life compared to S4. I have been playing with different faces. It has been around 50% of what I normally get. Tomorrow, I am going to try to disable the always on feature and see if that is what the different is. Betting it is. If it is, then the only difference is a compass in the new hardware.


I always buy the latest hardware from Apple (sort of an addiction). To be honest, this is probably going to be the first apple product that I am going to send back and just stick with my Apple Watch Series 4.

Sep 24, 2019 12:45 PM in response to Michael Ginsberg

I had the same with a fairly new series 4 where I’d be lucky to get 10 hours. It was my first so I didn’t have any expectations. Friends were getting 24 - 30 out of theirs on occasion so I contacted customer support, and told them it did not meet the expected behavior. They ran a set of tests remotely, then I asked for it to be sent in for repair.


They have replaced the watch. I bought a 5 in the meantime, and I get easily 24 - 30 hours with always on switched on, raise to wake, all background apps refreshing.


i recommend you open a support ticket and ask for a repair. You’ll probably get a replacement.


or if it’s within 30 days take it back to the retailer that sold it to you for a refund/ exchange

Sep 24, 2019 4:29 PM in response to Rdbgolf

Here's where I'm at with mine (went from S3 to S5, both LTE)


I originally setup the watch with a restore

Was seeing about 1% drain every 4-6 minutes (not noise meter or compass enabled, but using an infograph face

reset the watch and setup as new with no apps

only installed the apps I wanted

Battery was still draining rather fast

Lost 20% during a 1 hour outdoor run (no music)

Turned off the AOD, and now it looks like it's going to last as long or longer than my S3


So basically, I have an S4.


Sep 24, 2019 6:45 PM in response to JT73

I spent 2 1/2 hours on the phone with tech support(time I’ll never get back). I finally was able to get them to aggressively to an express exchange, only to get conveniently disconnect!! They had my number in case we got disconnected, no return call. I finally was able to just get a return label, it’s going back. I went to Best Buy and purchased a new S5 cellular. I’ll let you know how the new one performs. I was less than impressed with the customer service.

Sep 24, 2019 7:07 PM in response to Rdbgolf

Here's where I'm at


At 6:32pm watch was at 75%. I turned on the AOD. in 46 min it dropped to 70%. So more than 5% per hour. By Apple's estimate the watch should lose 5.5% per hour and that is assuming 1 hour of workout with LTE and GPS, 90 views of the watch, and like 45 min of apps. I literally did nothing for 46 min and lost 5%.


At 7:18 I turned AOD off. Lost 7% in 1 hour 43 min, and I took a call for about 3 min. That seems to be a battery drain way more in line with what is expected. 3-4% per hour when not really doing much.


Also important to keep in mind that I am on wifi this whole time connected to my phone. So I am not on cell service at all.


I'm going with AOD is not all it's cracked up to be.

Sep 24, 2019 7:22 PM in response to Michael Ginsberg

Another update:


2 hours with AOD off, 8% (no real activity, but I did take a call)


46 min with AOD on, 7% lost (no activity)


I have about another hour of work. Have AOD back on.


I could care less about Noise meter or the compass. What I really cared about was AOD. So far it's a complete bust. If this doesn't live up to the hype, there's no reason for me to even switch from the series 3.



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