my iPhone can't connect to iTunes

If you've installed iTunes from the Microsoft Store in Windows 10 you may need to remove it and reinstall using the traditional iTunes setup.exe installer for the previous advice to be relevant.

See also If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support.

tt2

Visit https://www.apple.com/itunes/ and if needs be click the link for other versions. Alternatively see the direct links at the bottom of Troubleshooting issues with iTunes for Windows updates - Apple Community.

tt2

Hello turingtest2,

I made a separate post last night but no one has responded to it yet but I'm having a problem with my iPod Touch 6th Generation by it not being recognized by iTunes. I went to the link you posted to this response with the title iOS device not showing in iTunes for Windows but I have another problem to go along with this and it's how my iPod is also stuck on the restore screen. I tried going under device manager on my laptop as it says in that link but I am not getting the option of Apple Mobile Device USB Driver. I really don't know what to do for these problems to be fixed. Do you have any idea of how to?

I did install iTunes from the Microsoft Store but that's only because that's the only version I can find to download as it's the only one on the Apple site to choose from. Any suggestions or know a non Microsoft Store version I can download?

Try iOS device not showing in iTunes for Windows - Apple Community.

tt2