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my iPhone can't connect to iTunes

my iPhone can't connect to iTunes


iPhone XS Max, iOS 14

Posted on Dec 24, 2020 11:13 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 11:19 PM

Hello,


Could you please provide more information regarding your issue? Some tips and tricks you can try to solve general issues with itunes connectivity are:


  • Ensure that you have the most up-to-date version of iTunes installed
  • Make sure your iPhone cable is working and functioning
  • Make sure you unlock your device once you connect
  • Ensure you select the option to "Trust this computer" when prompted on your iPhone when you connect to a computer


Hope these various recommendations can help.


Thanks,

-Yama


3 replies
Question marked as Top-ranking reply

Dec 24, 2020 11:19 PM in response to alexooi

Hello,


Could you please provide more information regarding your issue? Some tips and tricks you can try to solve general issues with itunes connectivity are:


  • Ensure that you have the most up-to-date version of iTunes installed
  • Make sure your iPhone cable is working and functioning
  • Make sure you unlock your device once you connect
  • Ensure you select the option to "Trust this computer" when prompted on your iPhone when you connect to a computer


Hope these various recommendations can help.


Thanks,

-Yama


my iPhone can't connect to iTunes

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