Can’t update iPhone to IOS 13 or IOS 13.1

Question

Can’t update iPhone to IOS 13 or IOS 13.1

I have an iPhone XR and haven’t been able to download to the newest IOS. When I tried to download IOS 13, a message showed up that said “update requested”. I waited and the update never downloaded. I google the problem and nothing worked. I expected that with the release of IOS 13.1, the new update would replace the previous update, but it didn’t. When I click on software update, iOS 13 shows up with the same message. I don’t know what to do. One of the solutions provided was to do it through iTunes, but I don’t have a computer. I only have an iPad, which I use as my “main computer”. Does anybody know how to solve this problem?

iPhone XR

Posted on Sep 24, 2019 10:35 AM

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Answer 1

Limnos

Level 10

429,009 points

Sep 24, 2019 12:39 PM in response to Josebarba9796

Take your device to a Genius Bar for assistance.

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country

Genius Bar appointment - Unfortunately Apple has made this tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID

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Answer 2

anypats

Level 7

21,363 points

Sep 24, 2019 10:39 AM in response to Josebarba9796

Try using iTunes instead - Update your iPhone, iPad, or iPod touch - Apple Support

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Answer 3

Sep 24, 2019 10:47 AM in response to anypats

I don’t have a computer. I usually update via WiFi

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Can’t update iPhone to IOS 13 or IOS 13.1

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