I have a iPad Pro 10.5 that warranty ends 12/2019

I’m experiencing battery charge issues and slow connectivity on WiFi. What can I do to check the system for possible problems? Is there a program that can do a diagnostic, apple store not convenient?

Posted on Sep 24, 2019 10:48 AM

Similar questions

Diagnostics repair help My iPad Pro has turned off and when I turn it back on it takes me to the diagnostics page. Once I follow the prompt to connect to wifi it brings me to a page that says to visit Apple.com/support. Which I can’t do, because If I exit the page it turns my iPad off again. How do I correct this problem? thank you for any help you can provide.
821 1
Have the following problems with my iPad running IOS14.3. Hello, I have sent my iPad in to be repaired but when it came back I was told no fault found, so can someone help me. The problems I am facing are Safari web browser runs very slow and some webpage the following message appears on the screen sever could not be reached. When signing in tells me wrong password entered but I have entered the right password. Find that the battery drains down fast and is very slow to fully charge up. Find that sometimes the iPad is slow to connect to my router. Have done number of resets on the iPad but still get the same problems. Any help would be great. Thanks Matthew
140 1
Stuck on Diagnostics Mode (iPad Mini 6) Is there any other way to exit the Diagnostics mode on my iPad Mini 6? Keep restarting it, but keeps going into a diagnostics mode, making me connect to Wifi only to then bring me to a page saying "How can we help you". How can we help you? YOU TELL ME!!! I know apple forces products that may be damaged to go through this Diagnostics screen, so that we are then forced to go to Apple support and pay for a consultation or repair, its obvious, its what Apple has become now. But is there any other way to exit this screen and return to my home screen WITHOUT actually doing a diagnostics? otherwise Ill just chuck this in the bin.
2388 2

1 reply

QuickPost

Level 10

103,449 points

Sep 24, 2019 10:52 AM in response to robertfromgrayson

Hello,

Apple can help diagnose your battery over the phone.

Contact AppleCare

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a iPad Pro 10.5 that warranty ends 12/2019

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up