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iPadOS will not take my wi-fi password

Just upgraded my ipad air2 to ipadOS and it will not take my wi-fi password.


[Re-Titled by Moderator]

iPad Air 2 Wi-Fi

Posted on Sep 24, 2019 11:22 AM

Reply
68 replies

Oct 3, 2019 6:50 PM in response to Dbuzzi

Dbuzzi, I too am an iPad Air 2 user and I tried everything mentioned when, after the install of 13.1.1 I could not connect to my PW protected network. I couldn't even do an erase and restore to factory settings (because I had Find My iPad turned on, it was requiring me to login with my Apple ID BUT with no network connection, I couldn't login...catch 22). So, I made my appointment with the Genius at the Apple Store. The day of my appointment was also the day of the release of 13.1.2 - which fixed the bug. However, I read in a post that one user was able to log into a non-PW-protected network and so, while I was waiting for my Genius appointment, I logged into the Apple Store non-PW-protected network and, voila, it worked. I suggest that you try that (i.e., get on a non-PW-protected network) and then try to upgrade to 13.1.2


If that doesn't work, have Apple or another Apple authorized technician do a computer connected erase and restore to factory settings.


It worked for me and my iPad Air 2 is now lean and mean.


Oct 9, 2019 9:44 PM in response to dd5087

I have been trying to follow this thread because I also have the issue of my iPad Air2 not accepting my passwords and not being able to connect to my network.


I have no problem doing a reset and restore but I am unable to do so because when I select "Erase All Content and Settings" on my iPad, I get a "Verification Failure" error telling me there was an error connecting to the Apple ID server, which I am assuming is because I have no wifi.


I also get an error message on iTunes "iTunes could not connect to the iPad “iPad” because an error occurred while reading from the device."


Since I am not the most literate Apple person in the world, I don't know how to get through this crazy catch-22 of Can't erase and restore because my iPad cannot connect to the Apple server and not being able to use iTunes to erase and restore because there is an error reading my iPad.


Hoping someone can help me out with this.




Oct 10, 2019 3:59 AM in response to Nostink

nostink...what you describe is exactly what I went through. I also tried all of the steps that are in the link posted by Endpoint101 but they would not work and I ended up making an appointment with the Genius (aren’t we lucky to have Genius’). I suggest trying the steps in Endpoints link and if they don’t work, make an appointment with the Genius. Also, I wanted the Genius to do a simple erase and restore to factory settings because I knew all of the apps on my iPad Air 2 were in my iCloud purchases file but he convinced me to first try and do the update to 13.1.2 (which had just been released that day). However, after an hour and half of the update working to complete the install, “we” agreed to do the erase and install-which only took about 20 minutes. Everything has been 100% copasetic ever since. A happy ending.

Oct 18, 2019 7:38 PM in response to Dbuzzi

Dbuzzi wrote:

Well, I had my on/off power button repaired today. Here goes trying to get this thing to work now... Likely try tomorrow to wipe it and follow Apples suggestion to have it plugged into itunes and reset it. Hopefully it works because that would be wasted cash on a button repair.


The Home button needed to be repaired, regardless.

The Home button is used for a lot of different things that if still broken, you would NOT be able to do.

iPadOS will not take my wi-fi password

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