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apple id forgotten

Hello my name is Ahmed and I'm from Ghana .apple products are not  very common in my country so difficulties such as Apple ID lost is very difficult to solve .my sister was in Saudi Arabia up until 4 months ago when she came back .she brought with her and iPhone 5s which she gave me but the problem is that she doesn't remember the Apple ID or the password for the Apple account which makes it very difficult to login and she bought the phone second hand from someone else over there and now I am very confused on how to proceed what are my options I would like to know please.

thank you





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iPhone 5s

Posted on Sep 24, 2019 2:32 PM

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Posted on Sep 24, 2019 2:46 PM

The 2nd hand phone may be a problem.


See if you can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

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apple id forgotten

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