I can't find the display zoom option on iPhone 11 Pro
Does anyone have any idea where this feature went? Thank you!
iPhone 11 Pro
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Does anyone have any idea where this feature went? Thank you!
iPhone 11 Pro
Hello erichen,
Thank you for using Apple Support Communities!
I understand from your post that you would like to use the Display Zoom feature on your iPhone. The following article has information about using the Display Zoom feature you may find helpful:
Magnify the iPhone screen with Display Zoom - Apple Support
Best Regards.
Hello erichen,
Thank you for using Apple Support Communities!
I understand from your post that you would like to use the Display Zoom feature on your iPhone. The following article has information about using the Display Zoom feature you may find helpful:
Magnify the iPhone screen with Display Zoom - Apple Support
Best Regards.
I spoke with Apple support again today. They said 2 days ago they got communication that the display zoom was removed from the newer "smaller" phone (11 Pro) and they didn't think this would be a concern to the user. Apparently this communication advised that if the senior engineers spoke with anyone who missed this feature, they should recommend that the user provide feedback here: https://www.apple.com/feedback/
Apparently this could be remedied in a software update? He said so far they have "recorded" only seven people who called about this feature missing on the Pro. He encouraged me to share this info on the forum, and let people know their feedback matters.
Who knows! But I noticed this missing while I was in the store picking up my phone. Hour and a half later... After 4 staff members tried to help, they/we called Apple, got bumped up to a "senior advisor" who asked to share my screen to see what I was talking about, they ran diagnostics, and told me they'd get back with me in a few days LOL All this before I stepped out of the store with my NEW PHONE! We may find out it is not available, but I do believe Apple needs to educate us and it's staff a little more on the correct and true features!
Even the Apple Support Team I called gave me the wrong information! After he asked to share my iPhone 11 Pro screen with him and a research on his side, he told me [Display Zoom} only supports the larger screen size of iPhone xx Plus & iPhone xx Max. But I later found out it also supports iPhone 6, iPhone 7. So you're right! Apple really need to train their entire staff properly!
Sure thing — https://support.apple.com/guide/iphone/magnify-the-screen-iphd6804774e/ios. Click on “supported models”. Alwayswantingtohelp responded and referenced this same article (above)
Thank you for your help Alwayswantingtohelp1, but this feature isn't available on iPhone 11 Pro! Please check my attached screen shot!
Regards,
Eric Chen
Its not available on an iPhone 11 Pro. Only on the Pro Max for some reason.
This doesn't seem "solved" to me. I'd like Apple to address what that "reason" is, and why things changed since the website says it should be available on the Pro.
Really? where did you see that description of iPhone 11 Pro supporting display zoom? Thanks!
Thank you for your prompt reply! Hopefully Apple could enable this function for iPhone 11 Pro on iOS 13.2.
Thank you for sharing this with us! I've already left a feedback with Apple last week! And I'll ask my friends to go leave a feedback too!
I've complained now as well. Just upgraded from an iPhone7 to the 11 Pro and am really missing the feature.
I can't find the display zoom option on iPhone 11 Pro