Apple Watch Series 5 Timer not working properly

Anyone else finding that their new Apple Watch series 5 has a bug with the timer? Usually clicking a desired duration or attempting to use a custom timer doesn't work for me. Click a button and nothing happens. When I go back to my watch face, I notice that the complication shows that the timer is functioning, however, I'm not able to set a custom time. Pressing any of the buttons in the timer app appears to do nothing at all. Very strange.

Apple Watch

Posted on Sep 25, 2019 3:43 AM

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Posted on Sep 26, 2019 7:01 PM

Hi Bill,


It sounds like you're having trouble with using the Timer app on your Apple Watch, and I want to help.


Here are the steps you would normally follow to create a timer:

Set a timer on Apple Watch - Apple Support


If the Timer app isn't responding as expected, I recommend forcing the app to quit and then restarting your Apple Watch.


To force an app to quit on Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.


Next, press and hold the side button to power off and start again.


If the issue persists, I recommend unpairing and pairing your Apple Watch again:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Good luck!


Thanks for using the Apple Support Communities.

69 replies

Nov 4, 2019 3:59 PM in response to Bill Sabab

I am having this same problem on a series 4 watch. I use the timer on a daily basis for multiple repeats of a custom time and this is the first time this problem has occurred across all OS versions from a series 3 to 4 going back about 2 years!


This is a bug! It appeared the day after the 6.x update. I get one use of the timer (after watch reboot), then it freezes when I hit repeat. Not cool and definitely not useable.

Nov 22, 2019 4:39 AM in response to Bill Sabab

I believe this is a bug in version 6.x as that is when I first noticed it. I use the timer extensively on my AW3, setting it for 25 minutes as a reminder to get up and walk away from the computer. I repeat this through the entire work day. For years I have been doing this, going back to the AW1, and it has performed flawlessly. Ever since I updated to 6.1, it will work for only a certain number of times before freezing. I can force quit the app, open other other apps, etc. However, when I go back into the timer app it is still on the custom time but doesn't allow you to start it again. Rebooting is the only way to fix it. After 4 or 5 times the problem comes right back. I hope they fix it soon, as for me, it is one of the reasons I went with Apple vs Garmin. True story.

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Apple Watch Series 5 Timer not working properly

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