iOS 13 Hotspot not working after update

Hello! I use my hotspot (iPhone SE) for my mobile work device and since the upgrade to the latest iOS, I’m unable to connect to the internet via my hotspot. I have another Apple device that is on an old iOS, and I can use and connect via that hotspot with no problem! I’ve tried reboots and did the latest release this morning. Thoughts? Anyone else seeing this issue?

iPhone SE

Posted on Sep 25, 2019 5:15 AM

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Posted on Nov 1, 2019 4:01 PM

No Hotspot issues till updated to 13.2 on iPhone 8. After update, Hotspot was turned off and Personal Hotspot screen in Settings appeared to have the On/Off switch deleted from the top. Tried all fixes I could find recommended on discussions and none worked. A knowledgable user suggested I bring up the shortcuts screen (swipe up from bottom of screen, even if locked) and go to the top left box where there are toggles for Airplane mode, WiFi, Bluetooth and Cellular Data. If I touch and hold on that box, a larger box with six switches comes up. The same four switches are in that box but also one for Airdrop and one for Personal Hotspot. By touching the Personal Hotspot switch, I now have my network access again. Made my day!

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Nov 1, 2019 4:01 PM in response to bhavingupta1989

No Hotspot issues till updated to 13.2 on iPhone 8. After update, Hotspot was turned off and Personal Hotspot screen in Settings appeared to have the On/Off switch deleted from the top. Tried all fixes I could find recommended on discussions and none worked. A knowledgable user suggested I bring up the shortcuts screen (swipe up from bottom of screen, even if locked) and go to the top left box where there are toggles for Airplane mode, WiFi, Bluetooth and Cellular Data. If I touch and hold on that box, a larger box with six switches comes up. The same four switches are in that box but also one for Airdrop and one for Personal Hotspot. By touching the Personal Hotspot switch, I now have my network access again. Made my day!

Jan 14, 2020 10:05 AM in response to Sailor Steve

SOLVED!!! In response to Sailor Steve's suggestion...this response SOLVED my issue. I was chatting for upwards of two hours with Apple Support and was directed to a service provider and they were unable to resolve my issue. I found the answer in Apple Communities!!! Thanks for your guidance :)

Here is what he said...

"A knowledgable user suggested I bring up the shortcuts screen (swipe up from bottom of screen, even if locked) and go to the top left box where there are toggles for Airplane mode, WiFi, Bluetooth and Cellular Data. If I touch and hold on that box, a larger box with six switches comes up. The same four switches are in that box but also one for Airdrop and one for Personal Hotspot. By touching the Personal Hotspot switch, I now have my network access again. Made my day!"

Nov 11, 2019 11:42 AM in response to Jessb11

Just sharing what fixed mine. Perhaps trying googling how to release and renew on IP address on a tablet, or more specifically, your brand of tablet? I suspect there is a way to do that.


But only as an example--on my iPhone itself, if I go to WiFi, click on the information button next to the WiFi network I am connected to--in the properties, there is a "Renew Lease." That is, I think, the same thing as the /release /renew (someone more IT oriented on here might correct me?). So something like that might be the equivalent on a Tablet, if you can find it? Best of luck.


Btw, as an update--it is not a one-time fix in my case. I have to release and renew probably 75% of the time I try to use the Hotspot. This did not happen before my update to iOS 13. Not sure if it is an iOS 13 issue, or Windows issue, or what--but I have to do this often to make it work. But it does fix it every time I have the issue.

Nov 7, 2019 2:52 PM in response to Robejoh76

Actually, reading further--I see a number of others made this same suggestion. But add me to the tally of people who this resolved my problem...


I am not sure if I was having the same problem. But I was having Hotspot-Internet Connection issues, seemingly after the iOS 13.2 update at least (not sure about before). I seemed to have some Internet connection, but not all. I discovered the issue was on my computer's side. The following steps resolved it (though I seem to have to repeat them occasionally when reconnecting at later times):


  1. In Windows, click on the Windows logo, and in the "Search programs and files" section, type: "ipconfig /release" and ENTER;
  2. After it is done, click on the Windows logo again, and in the "Search programs and files" section, type: "ipconfig /renew" and ENTER; and
  3. Try it again. For me, this resolved it.

Feb 13, 2020 8:28 PM in response to Robejoh76

Hi All, Good News!!! We have found the problem, it seems that in the iOS 13 release, they have somehow in the Wireless Adapter Setting prioritized the to use the Internet protocol Version 6 TCP/IPv6 instead of TCP/IPv4. we unticked the IPv6 protocol and it seems to be working fine again.

Here is how we did that: Just go to Control Panel ---> Network and Sharing Center ---> Change Adapter Settings ---> Right Click on the Wi-Fi adapter and select properties then Untick the Internet Protocol Version 6 item and OK. Restart and try again.


I hope this will help some of you guys, Cheers :-)


Gabs.

Nov 29, 2019 8:49 PM in response to Robejoh76

Found a quirk in dhcp with the update on IOS update. I forced my Kindle fire HD to advanced settings. Static IP address. Used TELSTRA 10.0.0.11/24 DG .100 and google dns 8.8.8.8. First successful in a while. Apple, fix the dhcp network stack please. My wifi sniffer on the kindle showed I still had home wifi IP address.


from a concerned senior network engineer in AU.

Mar 5, 2020 11:22 PM in response to Mish929

Mine now work !! Two kindle fires would connect to iPhone SE ** no internet available.. I had to replace the old fire.. so now have two 8th generation kids fires... i have done total reset. On old one and deleted all Wifi info and followed every link on hear..... still no luck with the old one! . The slightly newer fire and my New one will context as of three weeks..🤷🏼‍♀️🤷🏼‍♀️ I did pull up on home screen and hold down on the centre of the wifi. Aiiroplane, Bluetooth and mobile data square till it bought up personal sharing (two chain links’s) button then turned it off And on hey presto they work!!! Hope it helps some of you xx

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iOS 13 Hotspot not working after update

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