iOS 13 Hotspot not working after update

Had the same problem. After connecting to the hotspot try this:

Open a command prompt (Type "cmd" in run dialog) and type this:

"ipconfig /release"

This worked for me. Of course it's a temporary workaround till Apple

releases the fix for this bug.

You'd think some expert would show up on here that could explain what would be causing the problem that an IP Address release and renew can fix? Almost has to be a problem with the initial pairing or something? That is fixed on the reset? My 101 knowledge level though isn't high enough to know the specifics involved.

When the hotspots are not working we have noticed that the device is handing out an IPv6 address and not an IPv4. Some sites work but most still run on IPv4. You can go to www.whatismyipaddress.com to see for yourself. Also I have only seen the issue on Windows 7 PC's - not Win 10 - is that your experience?

SOLVED!!! In response to Sailor Steve's suggestion...this response SOLVED my issue. I was chatting for upwards of two hours with Apple Support and was directed to a service provider and they were unable to resolve my issue. I found the answer in Apple Communities!!! Thanks for your guidance :)

Here is what he said...

"A knowledgable user suggested I bring up the shortcuts screen (swipe up from bottom of screen, even if locked) and go to the top left box where there are toggles for Airplane mode, WiFi, Bluetooth and Cellular Data. If I touch and hold on that box, a larger box with six switches comes up. The same four switches are in that box but also one for Airdrop and one for Personal Hotspot. By touching the Personal Hotspot switch, I now have my network access again. Made my day!"

I don't think your issue is the same as the rest of us. You did not have your Hotspot on? That is of course helpful. But the main issue on this thread, I believe, is not that--the hotspot is not on. Rather, when the computer connects to the hotspot, it cannot get Internet Access. The only solution for that I have found is the command prompt "ipconfig/release", followed by "ipconfig/renew". Have not found a way to make this stop happening otherwise. And... my hotspot is on and connected.

But congratulations! Glad your issue was fixed. It is always a relief to have technology working again! Now that you are connected, hopefully you don't next run into the issue the rest of us seem to being having with the IP address assignment. :)

The thing they are talking about is that even if you have your hotspot ON in the settings, you have to have to go to the shortcut panel, into the wifi sub-panel, and turn on the hotspot from there as well. And if you don't connect something to it right away, it shuts off.

It doesn't seem that the 13.3.1 update has helped out my hot spot issues. Has anyone seen any relief from the update? I still am getting a DNS error. Ugh. Anyone discussing a class action lawsuit yet? Im game. My team have been disabled in the field since OCTOBER!

Assuming you are talking a Windows machine, have you tried the search prompt entries, "ipconfig /release" and then "ipconfig /renew"? It resolves my problem. Though I agree, this problem seems big enough it would have been fixed by now. Was fine before iOS 13.

The other option, btw, is you can carry a physical cable, and connect the device USB to your lightning port, and turn on the Personal Hotspot. I have never had the problem when accessing by tethering? I don't think. Not an ideal solution for sure. But if your field reps are shut down--better than nothing?

I have the personal hotspot on/off button enabled but still had issues using hotspot on iPhone. Usind a windows computer.

ipconfig /release and ipconfig/renew did not work for me.

However when I followed Sailor Steve's suggestion, the personal hotspot option was grayed out and I enabled it and hotspot started working fine.

Thank you Sailor Steve. It is a big help. Looks like this happened after upgrade of iOS.

So I also have same problem Kindle fire, acer tablet and Dell computer all connect to iPhone SE.. but Io internet service!! I called Apple support to basically be told my phone is to old!! It worked fine in October 2019!! Then the phone got an update..13.3.1 ! support would not admit the update was the problem but suggested I too it into a Apple store where they would tell me the same the phone is to old!! Any solution greatly appreciated...... why should I pay when there at fault?!

Hey there, my name is Gabriel, We have similar problem here, since we upgraded our iPhone to the iOS 13. where Personal Hot Spot and our VPN on Windows 10 OS still work fine, says all connected however, it will not let us access any part of our internal network, therefore we haven't been able to access network drives, outlook email etc.

For the record none of the previous responses worked for us, We have done extensive troubleshooting and concluded that is all related to the upgrade of the iOS 13. in our iPhone 8. If we Use the same phone model still with an older iOS 12 works without any problems at all, in fact we have used other phone brands and work also without any troubles.

Common Apple!! do something good to your community. Thank you in advance.

Gabs

Hi All, Good News!!! We have found the problem, it seems that in the iOS 13 release, they have somehow in the Wireless Adapter Setting prioritized the to use the Internet protocol Version 6 TCP/IPv6 instead of TCP/IPv4. we unticked the IPv6 protocol and it seems to be working fine again.

Here is how we did that: Just go to Control Panel ---> Network and Sharing Center ---> Change Adapter Settings ---> Right Click on the Wi-Fi adapter and select properties then Untick the Internet Protocol Version 6 item and OK. Restart and try again.

I hope this will help some of you guys, Cheers :-)

Gabs.

Still didn't work for me. It connects initially (like it always did), but as soon as it disconnects for any reason, it fails to reconnect and says failed, like it was doing before. This is so frustrating that apple has not fixed this yet.