ios 13 Siri slow to respond and problems creating reminders

Since updating to iOS 13 and then 13.1, Siri is unusually slow to respond in general and sometimes fails completely when using voice commands to create reminders. When these problems occur, Siri will typically respond with:

”Just a sec...”, “Working on it.... and then will fail outright with the message: “Sorry. There was a problem with the app.”


This is happening on my iPhone 8 as well as my 5th gen iPad.

iPhone 8

Posted on Sep 25, 2019 5:41 AM

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Posted on Oct 30, 2019 7:05 PM

Great news...I have found a solution. The bad news is that I think it’s unnecessary. I said earlier that I am a very heavy user of reminders. I have about 35 lists between two different iCloud accounts (my personal account and one shared with my wife) and in total have about 25,000 completed tasks (reminders) that we’re in those various lists.


My “main“ list is just called “Reminders” and I believe that’s the default list that Apple set up so many years ago. Long story short, that particular list had about 18,000 completed tasks/reminders in it. On a hunch, I took all of my active tasks (yet to be completed) and moved them to a separate list and then deleted that entire list. It took several minutes to do that. I then set up a new list also called reminders and went into settings —> reminders on iOS and changed my default list back to the new “Reminders” list that I just made.


I made this change a few hours ago and since then I’ve made about 10 time based reminders through Siri and have not had a single failure.


My Plan going forward is to take the rest of my more heavily used lists and delete them and then reset them up as a new list.


hopefully this helps everyone else who has this problem. (Essentially you are deleting all of the completed tasks since there’s no way to do that other than individually removing them one by one which is not really sustainable with 18,000-25,000 completed tasks.)


Apple - if you’re listening, please reach out to me and tell me if there’s any way that I can accomplish the same thing without deleting these lists and setting them up as new again. Again I have about 35 different lists and it’s going to take a while to move items from one list to another one, delete the old list, set up a new list, and then move those reminders back. Thank you!

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Oct 30, 2019 7:05 PM in response to Frank Ippolito

Great news...I have found a solution. The bad news is that I think it’s unnecessary. I said earlier that I am a very heavy user of reminders. I have about 35 lists between two different iCloud accounts (my personal account and one shared with my wife) and in total have about 25,000 completed tasks (reminders) that we’re in those various lists.


My “main“ list is just called “Reminders” and I believe that’s the default list that Apple set up so many years ago. Long story short, that particular list had about 18,000 completed tasks/reminders in it. On a hunch, I took all of my active tasks (yet to be completed) and moved them to a separate list and then deleted that entire list. It took several minutes to do that. I then set up a new list also called reminders and went into settings —> reminders on iOS and changed my default list back to the new “Reminders” list that I just made.


I made this change a few hours ago and since then I’ve made about 10 time based reminders through Siri and have not had a single failure.


My Plan going forward is to take the rest of my more heavily used lists and delete them and then reset them up as a new list.


hopefully this helps everyone else who has this problem. (Essentially you are deleting all of the completed tasks since there’s no way to do that other than individually removing them one by one which is not really sustainable with 18,000-25,000 completed tasks.)


Apple - if you’re listening, please reach out to me and tell me if there’s any way that I can accomplish the same thing without deleting these lists and setting them up as new again. Again I have about 35 different lists and it’s going to take a while to move items from one list to another one, delete the old list, set up a new list, and then move those reminders back. Thank you!

Oct 31, 2019 11:50 PM in response to ajcannon

I took all of my active tasks (yet to be completed) and moved them to a separate list and then deleted that entire list. It took several minutes to do that. I then set up a new list also called reminders and went into settings —> reminders on iOS and changed my default list back to the new “Reminders” list that I just made.

Thanks! I just verified that this solves the problem. A large number of completed reminders on the default list makes Siri slow.

Nov 4, 2019 1:46 PM in response to ajcannon

This initially worked, but a few days later, Siri is back to "just a moment..." before each reminder. Very frustrating.

ajcannon wrote:

On a hunch, I took all of my active tasks (yet to be completed) and moved them to a separate list and then deleted that entire list. It took several minutes to do that. I then set up a new list also called reminders and went into settings —> reminders on iOS and changed my default list back to the new “Reminders” list that I just made.

I made this change a few hours ago and since then I’ve made about 10 time based reminders through Siri and have not had a single failure.



Nov 4, 2019 1:51 PM in response to scottfromgriffin

Yes...this has been an exercise in futility. It works for a day and then it doesn't. So frustrating. I finally spent a few hours yesterday and completely set up all 31 of my lists again, from scratch, on a brand new iCloud account that I created solely for this purpose. So now I have two iCloud accounts on my iPhone and Mac. Cool, Apple! It just works, doesn't it?


I wouldn't be so frustrated if it had never worked to begin with. But to offer this and then make a change that makes it useless/ineffective is just so infuriating.


Anyways, my solution now of the new iCloud account IS working...but it's only been about 30 hours, so the verdict is still out.

Oct 25, 2019 7:00 AM in response to delooney

What's especially problematic is trying to use Siri to create a location based reminder. Those consistently fail.


It should also be noted that I did *not* upgrade Reminders on my iOS 13 devices as I need to keep them syncing to my Mac running Mojave and my 3rd party calendaring app. I also have no immediate plans to upgrade my MacBook Pro to Catalina as I depend on too many 32-bit apps for my work.

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ios 13 Siri slow to respond and problems creating reminders

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