Control Center freezes after update 13.1

Hi All. I updated my OS to 13.1. After connecting my Beats earphones, I did a swipe down to open the control center to check the battery remaining on the earphone. After doing this, the control panel would be frozen. Nothing works. I would have to do a forced re-start every time just to get out of the control panel. Any idea as to why this is happening?

iPhone XS Max

Posted on Sep 25, 2019 10:05 AM

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Posted on Dec 13, 2019 7:58 PM

The fact that you need to have a source listed is actually true. I noticed that the issue arose after I deleted the Apple Music app. This app usually always displays an audio source in the control center section. So I always went there and connected my AirPods to the iPad from my phone for example. Never had an issue. After deleting the app the issues started. No source listed and the entire device freezes. Now I downloaded the app again and it is back to normal since it is the default app to play “something”.

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Dec 13, 2019 7:58 PM in response to sansaman

The fact that you need to have a source listed is actually true. I noticed that the issue arose after I deleted the Apple Music app. This app usually always displays an audio source in the control center section. So I always went there and connected my AirPods to the iPad from my phone for example. Never had an issue. After deleting the app the issues started. No source listed and the entire device freezes. Now I downloaded the app again and it is back to normal since it is the default app to play “something”.

Sep 26, 2019 12:49 AM in response to ZeeSee_Ef

This has been a problem on all beta versions of iOS 13 and iPad OS. My recently purchased 11 Pro Max also has the same problem which then forces me to hard reset my device in order to regain proper functionality of the display. Countless times I've reported this bug to the Developer Beta Feedback Assistant and time and time again I receive the same response, "This will be addressed and fixed in the next software update," yet the problem still persists.

Nov 11, 2019 9:54 AM in response to iMacappleman

I am experiencing the same on my iPad Pro 10.5 I just picked up. I was hoping a fresh install would help, but seems like it is software related.


I think I might have solved it.


if you can recreate it, you will notice you have no audio-playing app running at that time. This can be Apple Music, Spotify, Youtube, Netflix, anything. That player’s icon MUST be showing in control centre to NOT replicate the issue. If that is blank, no player, your iPad will freeze.

Jan 15, 2020 11:19 AM in response to Ricker707

Here to confirm this is still happening in 2020. I was going nuts trying to troubleshoot another issue (phone calls not working aux adapter) and I encountered this bug. If Apple Music is not installed on your phone and there is no default audio source in the airplay menu (as described above) it will freeze your phone every time WITHOUT fail.


APPLE NEEDS TO FIX THIS ASAP

Dec 17, 2019 2:17 AM in response to Phil-HH

As the instruction in this thread is clear as to how to reproduce the bug, I can also confirm that downloading the Apple Music App fixed the issue for me as well (did not even have to start the app).

There shouldn't be any dependency on the Apple Music App... maybe it's kept purposely this way.


iPhone 11 Pro 256GB, iOS 13.3

Dec 17, 2019 11:31 AM in response to ZeeSee_Ef

My iPhone freezes on control panel after IOS 13.1 update. It’s infuriating. It does it while I’m on calls, on mute - I can’t unmute, I can’t hang up or unfreeze it.


only way out it reboot - volume up, volume down, screen lock button (right) hold down. Then it drops call and takes 60 seconds or more to come around.


This is unacceptable Apple. WTF. How do you not have crews working around the clock to fix this? 3 updates since it started. Each time I think - they’ve got to have solved this freeze. But no.

Mar 1, 2020 5:38 AM in response to glee217

Thanks everyone and Glee217. After about 15 tries (and after taking out the sim card to not call police by accident) it worked! We held down volume up, released, volume down, released, then wake button for LOOOOONNNNNGGGG time (long time) and it finally kicked it to life!!! My boyfriend had the patience, because I was ready to kill the phone with a hammer!!! LOL

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Control Center freezes after update 13.1

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