my iphone is charging in reverse direction when it is on. but it charges good when it is off

My iphone6s just started charging in reverse direction as in screenshot. I was also not using it when it was reverse charging. when i turn off my mobile it charges normally. I once or twice charged my phone with other charger last night before that problem.

iPhone 6s

Posted on Sep 25, 2019 10:46 AM

Reply
1 reply

Sep 27, 2019 11:11 AM in response to AliAwaizRamay

Hi AliAwaizRamay,


Thanks for reaching out in Apple Support Communities. I understand that your iPhone won't charge properly unless its powered off. I know it's important to be able to charge your device while it's powered on; I'd like to help. I'd recommend using the guidance in the following resource, including visiting a nearby Apple Store or Authorized Service Provider for inspection if necessary: If your iPhone, iPad, or iPod touch won't charge



Best Regards.

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my iphone is charging in reverse direction when it is on. but it charges good when it is off

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