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in OS Mojave 10.14.6 on iMac I cannot insert emojis when I click on the Emojis button

There is an Emoji button in Mail and I have a cursor set where I want to insert an emoji, but the Emoji panel does not open when I click on that button.

iMac Line (2012 and Later)

Posted on Sep 25, 2019 2:49 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2019 2:25 PM

Hi Eville Geek,


Thanks for reaching out in Apple Support Communities. I understand that you're trying to use the Character Viewer in Mail on your iMac, but the pop-up window doesn't appear when you click on it. I know it's important to be able to use this feature in Mail; I'd like to help. I'd recommend starting with the steps below first:



If the issue persists, use these steps to start your iMac in safe mode and test for the behavior there: Use safe mode to isolate issues with your Mac

After testing in safe mode, restart your Mac normally and test again. Let me know what you find.



Have a great weekend!


2 replies
Question marked as Top-ranking reply

Sep 27, 2019 2:25 PM in response to Eville Geek

Hi Eville Geek,


Thanks for reaching out in Apple Support Communities. I understand that you're trying to use the Character Viewer in Mail on your iMac, but the pop-up window doesn't appear when you click on it. I know it's important to be able to use this feature in Mail; I'd like to help. I'd recommend starting with the steps below first:



If the issue persists, use these steps to start your iMac in safe mode and test for the behavior there: Use safe mode to isolate issues with your Mac

After testing in safe mode, restart your Mac normally and test again. Let me know what you find.



Have a great weekend!


in OS Mojave 10.14.6 on iMac I cannot insert emojis when I click on the Emojis button

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