Microphone not working on phone/AirPods

My microphone is struggling to load and/or work at all sometimes not even pick up audio and same with my air pods both not even 10 months old hasn’t been damaged

iPhone XR

Posted on Sep 25, 2019 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2019 3:05 PM

Hello Shanetyler800,


Thank you for using Apple Support Communities! I understand from the information you provided that the Microphones on your iPhone are not working well and you’re having similar issues with your AirPods; I'd like to help.


Let's start with your iPhone. The following support article provides some troubleshooting steps to try for this behavior:


If the microphones on your iPhone, iPad, and iPod touch aren't working


For your AirPods, have you tried connecting them to another device to see if this issue continues to happen while connected to a different device?


Keep us posted on the results.


Best Regards.

1 reply
Question marked as Top-ranking reply

Sep 27, 2019 3:05 PM in response to Shanetyler800

Hello Shanetyler800,


Thank you for using Apple Support Communities! I understand from the information you provided that the Microphones on your iPhone are not working well and you’re having similar issues with your AirPods; I'd like to help.


Let's start with your iPhone. The following support article provides some troubleshooting steps to try for this behavior:


If the microphones on your iPhone, iPad, and iPod touch aren't working


For your AirPods, have you tried connecting them to another device to see if this issue continues to happen while connected to a different device?


Keep us posted on the results.


Best Regards.

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Microphone not working on phone/AirPods

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