IOS 13.1

Just updated my IOS and now every time I open my mail app, it automatically opens to the latest email I got. Is this normal?


Posted on Sep 25, 2019 7:15 PM

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6 replies

Sep 27, 2019 6:05 PM in response to AnimalLover5719

Hey AnimalLover5719,


Thanks for using Apple Support Communities! I definitely depend on my email working as expected, and want to make sure you're able to depend on that as well! I am happy to look into this with you and get you on the path to resolution.


Does this behavior continue after force closing the Mail app and restarting your device? Use the steps for force closing and restarting here:


How to force an app to close on your iPhone, iPad, or iPod touch


Restart your iPhone, iPad, or iPod touch


If the above steps doesn't help this, I recommend making sure you have updated to the latest iOS version 13.1.1: Update your iPhone, iPad, or iPod touch


If you are still having an issue, I would like to get a bit more information on what's happening so we can continue working toward a resolution. Can you please answer the following?


Are you opening Mail directly from a notification, or is this happening when opening the Mail App?


Do you have multiple email accounts set up? If so, are you seeing this behavior across all accounts?


Thanks again, and have a great day!

Sep 27, 2019 9:40 PM in response to Stevi_S

Hi. I am having the same issues. Every time I open the mail app it automatically opens the latest email I opened. I have multiple email accounts and whichever was the latest email I opened it automatically goes to regardless of which account. I’ve tried deleting all accounts and adding them all back, force closing the app, and restarting the app. Still having the same issue.

Oct 3, 2019 9:37 AM in response to Stevi_S

After installing 13.1.1, which restarts the phone multiple times, it continues to open to the last opened email.


I open email from the app button, not from notices.


I have multiple email accounts on my phone, and regardless of where I leave it (tried on the screen showing the mailboxes), it opens in the last opened email, regardless of folder. Highly annoying, as it’s also making them marked as unread.


It is occurring across all accounts.

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IOS 13.1

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