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Safari won’t work

Hello, I have a macbook air 2018 and when I tried to open safari it said it unexpectedly quit, so I searched the internet on what to do and nothing works or the instructions are made for older macbooks. Any suggestions please? :/ it won’t open at all

MacBook

Posted on Sep 26, 2019 3:09 AM

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14 replies

Sep 26, 2019 9:51 AM in response to desire146

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information



Sep 26, 2019 7:50 PM in response to desire146

desire146 Said:

I uninstalled the anti-virus and the safari still quit. Do I possibly have a virus?

———-


MalwareBytes for Mac:

No. There is no possibility for your Mac to have a virus. It’s possible, however, for there to be Malware (Malicious Software) of sorts installed on your Mac.


If any security software is reliable for Mac, it is: MalwareBytes. This software is developed by long-time users of these forums, making it trustworthy for Mac.


So, download, update it, and then scan your Mac using MalwareBytes for Mac. Go Here: Malwarebytes Anti-Malware for Mac

Safari won’t work

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