Missing emails after IOS 13 update

I can no longer see my whole inbox of about 300 emails after doing the most recent update. It only shows emails since last week. Ive pulled up several times from the bottom and no more will load. Ive google searched the problem. Tried several things and nothings helping. I have Yahoo and an Iphone 7+ Im sure its a simple fix but I havent been able to figure it out. Help!

iPhone 7 Plus

Posted on Sep 26, 2019 9:41 AM

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Posted on Dec 26, 2019 1:40 PM

The same happened to my iPhone 7 after the new IOS 13 update. I tried tips I read on forum to no avail. I tried my own experiments and checked the All Inboxes box under Mailboxes and all my emails came back.

55 replies

Sep 28, 2019 1:55 PM in response to Brianne1021

Hey there Brianne1021,


Thanks for reaching out to Apple Support Communities. I understand you’re not seeing all the expected Yahoo! emails in the Mail app on iOS 13. I’ll be happy to help with this.


If you haven’t already, update your iPhone to iOS 13.1.1, one of the fixes of iOS 13.1 includes fixing an issue in Mail that may prevent background downloading of email messages which could be related. Follow the steps in these links to back up and update:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If that doesn’t help, remove the Yahoo! email account from your iPhone. Go to Settings > Passwords & Accounts > Your Yahoo! account and tap Delete Account. Restart your iPhone and add the account from Settings > Passwords & Accounts > Add Account. See if your mail loads as expected then.


Cheers

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Missing emails after IOS 13 update

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