When going into Facebook and seeing I have a message but can not access message goes directly to people that want to be my friend

Facebook messaging shows message but can not access on phone?

Posted on Sep 26, 2019 4:00 PM

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cant start a chat on facebook messenger Hi I’ve just got a new iPad the 9th generation I’ve loaded Facebook messenger and Facebook it has all my chats on there like my phone but I was browsing Facebook and wanted to message someone and I clicked on the message and it just loaded messenger but not the person I wanted to message it was blank the left hand side was all the previously messages but the chat part was blank any ideas I don’t have this problem on my iPhone 11 is it an iPad thing and when I searched on fb help it says not available on iPad surely iPad aren’t in the dark ages 😂 I had an iPad before and I dunno if this was a problem I can’t remember I can still message people in messenger and people can message me but I can’t start a new chat if I click message on Facebook thanks jess
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3 replies

Level 4

1,950 points

Sep 26, 2019 4:34 PM in response to flowerladylin

Ask facebook support about this. it is not an apple issue.

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Sep 26, 2019 6:06 PM in response to mokiboki

Thank you

only started after updating phone

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Level 4

1,950 points

Sep 26, 2019 6:09 PM in response to flowerladylin

Facebook needs to update their app then.

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When going into Facebook and seeing I have a message but can not access message goes directly to people that want to be my friend

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