Activation server down

This message popping up on my baby phone when i powered it back on what does that mean ? She has a iPhone 7

Posted on Sep 26, 2019 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2019 10:02 AM

Hey there Mich3ll3898,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues activating your iPhone. I’ll be happy to help.


In order to activate your iPhone, it needs to contact a server to gather information to complete the activation process. Go through the steps in this link to get your iPhone activated and working as expected:


If you can't activate your iPhone


If you continue to have issues after going through those steps, use recovery mode to restore your iPhone and see if you can activate once more:

If you can't update or restore your iPhone, iPad, or iPod touch


Contact your carrier if you still can't activate your iPhone and let us know if that helps.


Cheers

1 reply
Question marked as Top-ranking reply

Sep 29, 2019 10:02 AM in response to Mich3ll3898

Hey there Mich3ll3898,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues activating your iPhone. I’ll be happy to help.


In order to activate your iPhone, it needs to contact a server to gather information to complete the activation process. Go through the steps in this link to get your iPhone activated and working as expected:


If you can't activate your iPhone


If you continue to have issues after going through those steps, use recovery mode to restore your iPhone and see if you can activate once more:

If you can't update or restore your iPhone, iPad, or iPod touch


Contact your carrier if you still can't activate your iPhone and let us know if that helps.


Cheers

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation server down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.