Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

spiritlevel Author

Level 1

14 points

MY IPHONE 4 SAID IPHONE IS DISABLED

Hi can any1 help me out here ,I only got my new iphone 4 16gig yday & eveything seemed fine but out of the blue i went to go to bed after playing around with my new phone & IT SAID- IPHONE IS DISABLED? Can anyone help me out of why it did this,i only picked it up to unlock the lock screen & I KNOW MY 4 DIGIT CODE WAS CORRECT but i had the iphone talking to me & asking me to enter my code but the voice was saying the numbers & letters on each number & highlighting each of the numbers i pressed but it kept saying ,WRONG PASSWORD & I no i was putting in the correct numbers but the numbers were getting stuck ,In the end i had a message saying i have to wait 2 hours & try again so i restored the iphone.
Ive been awake allnight long,sorting it out & its seems ok now but im worried its going to happen again? Could it be anything to do with the voice that talks? becoz for some reason the iphone was talking to me if u no wat i mean ,ITS BRAND NEW & IM REALLY WORRIED IM GONNA HAVE THIS PROBLEM AGAIN. Has this happened to anyone else outhere? If so.how do i fixit if it does happen Its a day old & im scared to play around with it now ive restored it ,oh & i restored it from a 2g backup PLEASE CAN SUM1 HELP ,L BE SO VERY GREATFUL,IM NOT VERY TECHY

macbook white 120gig-2009/iMac27inch-2010/TimeCapsule 1TB, Mac OS X (10.6.3), macbook white 120GIG /iMac27 1TB/TCAPSULE 1TB

Posted on Jul 15, 2010 2:47 AM

Best reply

Pracht

Level 1

15 points

Posted on Jul 15, 2010 6:29 AM

I've seen plenty of caution over restoring an i4 from an old backup. From these boards, genius bar peeps, etc. That really could be faulty. It's software meant to read hardware from 3 years ago.

I would do a restore as a new phone, making sure to choose the same location for contacts, email, notes, etc as in the past. You will have to sacrifice saved text messages unfortunately.

Oh and make sure to plug it in and back up your pictures / apps.

View in context

17 replies

fa khan

Level 1

0 points

May 20, 2012 11:55 AM in response to spiritlevel

oh bro! its not a big deal.. as you are saying, your iph is not kinda accepting your passcode.

well actually its not the case.. if u notice when you are trying to tap or type your passcode, A BLOCK(square) appears on the each digit you are about to tap. just let the block or square thingie thing appear on the digit you wanna type. and than TAP TWICE anywhere on the screen except the digits. let me tell you again.if you wanna type or tap your passcode. you have to tap once on the digit you wanna type to just let it appear on the specific digit and than tap your iph screen twice. you will see the digit you wanted to appear in that 4 digits passcode column will appear..so keep doing this untill you are done with your passcode !!

best of luck!! 🙂

May 9, 2016 3:33 AM in response to spiritlevel

If you remember your password you may be in luck. I forgot mine but knew it had to be something I would eventually remember (like a birthday or post code etc). After attempting to enter passcode 10 or 11 times (can't remember exactly), my iPhone running iOS 8.2 was disabled. The plug into iTunes symbol appeared, then according to online instructions I was supposed to restore. However I didn't have a backup so didn't want to do that. my solution? I plugged device in to PC, started iTunes. Closed iTunes and uninstalled, unplugged device. Then I reinstalled the latest version of iTunes and plugged in device to PC and opened itunes again. At this point, my device passcode entry was reset back to zero, so I had another 10 or 11 attempts. I did this process (uninstall and reinstall itunes) 3 times (30+ passcode attempts) until I got the right one. i have since tested this on another device running iOS 8 and worked.

MY IPHONE 4 SAID IPHONE IS DISABLED