Trying to create Apple ID for daughter, I get "Cannot Complete Action" error

After trying 600 different emails for my daughter, finally got one. HOWEVER then after finishing the questions and agreeing to the fineprint, it says I cannot do it at this time.

Super frustrating. Is there a problem in the system?


[Re-Titled by Moderator]

iPad Air 3 WiFi, Cellular

Posted on Sep 27, 2019 1:37 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2019 6:21 AM

If your daughter is less than 13 years old, are you following the steps in this article?


Family Sharing and Apple ID for your child


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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3 replies
Question marked as Top-ranking reply

Sep 27, 2019 6:21 AM in response to BigApple5

If your daughter is less than 13 years old, are you following the steps in this article?


Family Sharing and Apple ID for your child


If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Trying to create Apple ID for daughter, I get "Cannot Complete Action" error

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