Apple Event: May 7th at 7 am PT
Anybody else experiencing problems in iPad os 13.1 using email....sending mail to my family using addresses that I have used for years just gets me a message that the email address is invalid....very frustrating.
iPad Pro 9.7-inch WiFi, Cellular
I’ve got the same problem both with iOS 13 and previously with iOS 12 . I get round it by switching from my WiFi to tethering to my iPhone for a few minutes on 4g and the mail goes immediately. Might be a clue to the problem for someone more technically competent ?.
I’ve got the same problem both with iOS 13 and previously with iOS 12 . I get round it by switching from my WiFi to tethering to my iPhone for a few minutes on 4g and the mail goes immediately. Might be a clue to the problem for someone more technically competent ?.
This worked for me:
Settings > Passwords and Accounts > Click on your email > Click on your email again at the top > Outgoing Mail Server > Click Primary Server which is at the top.
Now make sure the info on this screen is filled out. Username/password/use SSL/Authentication should be password/check that the Port # is correct. (You may need to check with your ISP for the number.)
Thanks for taking the time to consider and respond to my problem....the problem started after downloading iPad os 13....it is an intermittent problem...I have done as you suggested with no change...again, thanks for your thoughts.
ipad mini is saying the same thing, and has been for approximately 2 weeks...even before the update that I installed last night hoping it would fix the issue. I’m able to receive email, but not able to receive anything.Veryfrustrationg as I no longer have an iphone...have to admit, you’re losing me apple, one piece at a time!
Mine just keeps saying the server is unresponsive. It’s doing it on both my phone and iPad both updated to ios13.1. Never had this issue before, very frustrating. I’ve. Signed out and signed back in on both devices
And now when I go to Trash emails after selecting All some of them mysteriously uncheck themselves and I have to repeat the process....don’t even get me started about websites that are not sized properly or websites that load and then completely disappear and saved passwords not being available when I go to log in to a particular website....what a huge mess.....
I was getting the sender email invalid as well after updating to the 11. I deleted my mail account and re-added it. On the outgoing server, where it says user name and password optional, it isn't. Once I added it my mail would go through. My husband had the same problem, but he had the user name and password filled in. I told him to re-enter his password. The phone reverified, now he can send email.
Hope this works for others!!!
I started having this issue after the latest upgrade. The only way I could resolve it was by deleting my POP accounts and re-entering them as IMAP accounts. You may have to change the name/description of the account, otherwise it might be detected as a duplicate account and it won't be saved.
Thanks Julian, I actually did just that with no success....the interesting thing is is that it doesn’t do it every time....and now my inbox emails transfer themselves to my Trash.....and the keyboard still covers 3/4 of the page landscape mode....it’s a mess...not what you used to get from Apple.
So when setting the outgoing mail server. In the “username” “password” optional feild, put in your email and password relatively.
I think the servers get confused because you had used anOther email previously
The email program has just disintegrated into a complete mess......after composing an email and hitting send it goes straight to the trash.....I will be composing an email and all of a sudden everything is reversed.....all the letters and words are backwards and the cursor is at the front of the email.....it is just a big joke to Apple I guess as they don’t seem to want to address the problems.
I also found that using phone internet connection solves the problem, after trying all the iPad account setup advice in this thread. Weird, so I’m off to reboot my router now and see if that solves the issue.
same bug and same really bad support from Apple:
It’s gotten worse...all the emails in my Inbox transfer themselves to the Trash for no rhyme or reason.....sure long for the days when Apple actually gave a darn.
Hi ... I have the exact same issue having just updated to io3 13.1.3.
on wifi I get “sender email address is invalid” on cellular (4g) email sends fine
what’s going on apple !!?!?
I also can’t use the BCC or CC fields as the keyboard covers the fields........thankfully I haven’t updated my iPad mini so am using that......very frustrating.
mail says sender address is invalid
