AssistiveTouch breaks functionality of Magic Keyboard on iPad Pro 13.1

Question

Phosphine Author

Level 1

7 points

AssistiveTouch breaks functionality of Magic Keyboard on iPad Pro 13.1

I first connected my Magic Keyboard to my iPad Pro 13.1, no problems there.

Then I turned on AssistiveTouch to enable my Magic Mouse 2 to also work with my iPad Pro.

Then my Keyboard stopped working fully. Here is a list of what the keys do when Assistive Touch is enabled:

7, 8, 9, o, m, ., and many more keys stop working or act as arrow keys or clicks

ENTER shows AssistiveTouch menu instead of its function.

Many more problems with keys.

Hope this clears out the issue and results in a fix.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Sep 27, 2019 11:14 AM

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Answer 1

QuickPost

Level 10

103,437 points

Sep 27, 2019 12:28 PM in response to Phosphine

Hello,

This is due to you enabling Mouse Keys in Assistive Touch settings. This feature allows you to move the cursor with those keys. Disable Mouse Keys and all will work as expected again.

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Answer 2

Oct 4, 2019 2:51 PM in response to Phosphine

Purchased iPad using iPadOS and wish to add external storage. Cannot find the Files App on any screen. Should it be present?

Watched a number of YouTube clips where external storage can be added. Purchased a 3rd party dongle to USB and the iPad does not seem to recognise it. Does the dongle have to be an Apple product as on one clip, it appeared to require a software update before it became operational?

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Answer 3

Oct 20, 2019 2:36 PM in response to JMT-TSM

I had not noticed the blue files app on the bottom bar. Had to buy the lightening USB 3 Camera Adapter which works well allowing small thum or pen storage devices which can be powered from the charger cable. Hope this helps.

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Answer 4

Sep 30, 2019 1:25 PM in response to Community User

Ok just figured it out, you add the Magic Mouse via Accessibility > Switch Control > Switches >Bluetooth Devices and make sure the make sure the "Mouse key'" is turned off inside AssistiveTouch.

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