Encrypted PDF not opening iOS 13.1
After updating to iOS 13.1 the pay stub encrypted pdf is not opening any more. Work around I downloaded acrobat and it’s ok but it’s not the solution.
Any other remedies??
thanks al
Apple Event: May 7th at 7 am PT
After updating to iOS 13.1 the pay stub encrypted pdf is not opening any more. Work around I downloaded acrobat and it’s ok but it’s not the solution.
Any other remedies??
thanks al
I have the same issue. I have googled it multiple times.
j
Same thing here. On iOS 13.1.3 and still not fixed. If I create a very generic (word only, 8.5" x 11") document, then it works fine. But if I turn that to landscape, I start to see the document being cut off on the side. I have some complex doc (a report with lots of tables and varying sizes of pages) that displays partial pages (almost feel like the rendering engine couldn't read the page size. I have another file with colored table that just couldn't render at all and shows up blank.
My guess is that the decryption corrupts some layout meta data of the PDF file and cause it to render incorrectly. Non-encrypted PDFs works just fine.
Really hoping to find more people with this issue so Apple would take action...
By the way, I downloaded Acrobat app as well, but how do I get my mail app to open the file with Acrobat instead of the built-in PDF reader?
You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you.
iOS version was in the description that is iOS 13.1. And phone is Xs max 64gb.
just now, updated iOS to 13.1.1. Still same mentioned problem persisting. (IPhone XS Max). Any help Apple?
Update iPhone Xs to 13.1.2. Still same problem.
for Now my only option is to copy to acrobat directly from the mail itself. Even with the new iOS I still can’t open any password locked pdfs.
Encrypted PDF not opening iOS 13.1