Hi

The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

This is a scam - real emails from Apple will address you by name, not 'Dear Customer'. DO NOT follow any links or respond to it in any way - they are trying to trick you into revealing your ID and password.

If you want to check your account always go there directly - never follow links in emails.

You can report scams like this by forwarding them as an email attachment to reportphishing@apple.com

You are welcome.