Notes app not working

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Level 1

9 points

Notes app not working

Is anyone else having issues with their notes app not working? I have the iPhone XR. I downloaded the new update for my iPhone, hoping that would fix it but now the app states that the developer needs to update the app before I can open it. But my friend has an iPhone and has done her update and her notes app is working just fine, and was before the update. I have lots of things that I use that app for on the daily, so I really need it to work. I have went to the App Store to try and re download it and I don’t have that option. I’m afraid to delete it off my phone because I don’t want to lose any of my notes! Any suggestions?

iPhone XR

Posted on Sep 28, 2019 9:24 AM

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Answer 1

DRay143 Author

Level 1

9 points

Sep 30, 2019 8:57 AM in response to DeeVeeMon

Exactly! I had my iCloud back up for this app turned on. I figured out how to remove the app, and reinstall from the cloud, but only two of my notes were still there, and they weren’t the important ones!! I am so frustrated!!!

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Answer 2

Sep 30, 2019 4:46 AM in response to DRay143

Same issue with iPhone XS, updated to iOS 13.1.1. I also have “On My iPhone” enabled, so some of my Notes aren’t backed up on iCloud.

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Answer 3

Oct 19, 2019 11:34 AM in response to DRay143

I’ve updated to iOS 13.1.3, and the issue persists. I cannot use my Notes app at all! I can’t open it because I still get the same pop-up window that says “The developer of this app needs to update it.” So I guess I’m waiting for Apple to update the app?

I also don’t want to delete the app or restore my device to risk losing my important notes.

So far, iOS 13 has been a disaster.

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Notes app not working

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