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User profile for user: Ghazz27
Ghazz27 Author
User level: Level 1
5 points

Software issue

i was updating my iphone 11 pro

then while installing the screen is stuck with an apple and loading sign-on a black background, how to fix it ?

iPhone 11 Pro

Posted on Sep 28, 2019 3:20 PM

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Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
268,365 points

Posted on Sep 28, 2019 4:08 PM

Force restart the iPhone as follows:

  • Press and quickly release the Volume Up button
  • Press and quickly release the Volume Down button
  • Press and hold the Power button until the iPhone restarts.


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