New ipad, trying to setup gmail account, asked to turn on cookies, they are already on

Question

New ipad, trying to setup gmail account, asked to turn on cookies, they are already on

I have a new 7th gen iPad and I'm trying to setup up a gmail account. I go to settings, passwords and accounts and click add account.

Next I click Google. Then I get a message saying "settings" wants to use google.com to sign in.

When I click Continue I get a dialog box saying cookies are off.

They were off in Safari the fist time I tired to add the account but I turned them on and I sill get the message about cookies being turned off.

iPad has been updated to 13.1.1

Any ideas?

Thanks for your help.

Posted on Sep 29, 2019 8:40 AM

Reply

Answer 1

QuickPost

Level 10

103,437 points

Sep 29, 2019 9:45 AM in response to OneTimeRacing

Hello,

This is very strange.

Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

Reply

Answer 2

Sep 29, 2019 10:05 AM in response to OneTimeRacing

I have since found that there are other apps, like signing into xboxlive that have the same problem. They say cookies aren't enabled when they are.

Reply

Answer 3

Sep 29, 2019 11:08 AM in response to OneTimeRacing

Solution was to change the search site for Safari from duckduckgo to google. Once I did that the problem with cookies went away.

Reply

New ipad, trying to setup gmail account, asked to turn on cookies, they are already on

Similar questions