restoring old phone to use for wifi calling for elderly grandparent

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restoring old phone to use for wifi calling for elderly grandparent

I need to restore an old phone (not in use - either 5 or 6) to factory settings; for use by elderly grandparent in hospice that has access to wifi for facetiming family from hospital bed.

iPhone 5s

Posted on Sep 29, 2019 10:16 AM

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Answer 1

Sep 29, 2019 10:20 AM in response to DzyRoe

So what is stopping you?

To set up an iphone, you will need a SIM card in it. The SIM card does not have to be active, merely in the device and from the carrier the phone is locked to.

Set up the phone, remove the sim card. Put the phone in airplane mode to do away with the annoying no sim card message, turn on wifi.

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Answer 2

DzyRoe Author

Level 1

4 points

Sep 29, 2019 10:22 AM in response to DzyRoe

- I found these directions, "iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button: Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.

In iTunes, when you see the option to Restore or Update, choose Restore. iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4."

However, when I do that itunes doesn't recognize the phone , thus I cannot see the option to restore or update.

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Answer 3

DzyRoe Author

Level 1

4 points

Sep 29, 2019 10:56 AM in response to Johnathan Burger

Thank you! This was quite helpful for a non-IT person, who has never dealt with an SIM card; despite having iphones forever. Best

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restoring old phone to use for wifi calling for elderly grandparent

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