kompas iphone xs is not working anymore

I have a Iphone XS max and my kompas is not working anymore.I tried everything. Reset of my iPhone, Location by use. etc etc Is there anyone who can help me?


iPhone XS

Posted on Sep 29, 2019 1:29 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2019 8:17 PM

Hello and welcome to Apple Support Communities, robbert180!


I understand that Compass app does not work after updating. I'd be happy to point you in the right direction.


Given the previous troubleshooting you've done, I suggest that you first reset your location data in the section "Reset or disable Location Services" here: About privacy and Location Services in iOS 8 and later


After doing the above, test to see if the issue persists. If it does, then reinstall the latest version of iOS by following the steps in this article: If you can't update or restore your iPhone, iPad, or iPod touch


Please report back if the issue continues or not after reinstalling iOS on your iPhone.


Have a great day!

2 replies
Question marked as Top-ranking reply

Oct 1, 2019 8:17 PM in response to robbert180

Hello and welcome to Apple Support Communities, robbert180!


I understand that Compass app does not work after updating. I'd be happy to point you in the right direction.


Given the previous troubleshooting you've done, I suggest that you first reset your location data in the section "Reset or disable Location Services" here: About privacy and Location Services in iOS 8 and later


After doing the above, test to see if the issue persists. If it does, then reinstall the latest version of iOS by following the steps in this article: If you can't update or restore your iPhone, iPad, or iPod touch


Please report back if the issue continues or not after reinstalling iOS on your iPhone.


Have a great day!

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kompas iphone xs is not working anymore

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