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Level 1

0 points

iTunes said that me "There were errors or missions in the information."

Hi All

I don't download anything application.espacially don't download free applications.iTunes Store said that me "Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.For more informaion about account security."

I checked my account information and I updated my credit card information and then I confirmed but itunes got money from my credit card twice(0.99$).Why ?
I use unique computer.it can't another computer with sync.

at the same time, my iphone said that me same things.
I can't download paid app. or free app. I have to open my credit card limit.If I open it will get money for me. and It will take money per app.(free or paid)

I hope I have been told myself..

What can I do ?
Can you help me ?

iPhone 3G, iOS 4

Posted on Jul 15, 2010 5:01 AM

22 replies

Jul 22, 2010 3:48 PM in response to polarbreeze1

It happened to me

and see this thread: http://discussions.apple.com/thread.jspa?threadID=2514410&tstart=60

rr224999

Level 1

4 points

Jul 22, 2010 5:14 PM in response to rr224999

the phone number fix worked for me. just downloaded an update and didn't have to go through verifying billing information. thanks a bunch for the tip!!!

Jul 27, 2010 8:46 AM in response to mesutxer

Just like to add one more voice to support the phone number fix. My MoMe number listed was my cell # and my iTS # was my home. I switched my iTS # to cell and the problem didn't go away. Switched both to my home, which is the number associated with the credit card, and I was only asked for my pswd, as usual.

Jul 30, 2010 6:25 PM in response to Robert Moats

I also have this problem but my phone details are correct. So what is going on and my is my bank getting $1 transactions everytime I'm forced to enter my security code?

Jul 30, 2010 6:58 PM in response to Robert Moats

Unfortunately the phone number trick didn't work for me 😟 It's to the point that it's too much a pain to buy anything from the Apple Store. I'm doing most of my music purchases on Amazon.

Aug 15, 2010 7:59 AM in response to mesutxer

Has anyone noticed this problem is now gone? The past couple weeks when using my iPhone/iPad and iTunes on my Mac to purchase apps I'm now able to just type in my password once and not have to go through the other credit card check. Just curious if Apple silently fixed the issue.

Comments on what others have observed?

mhaill

Level 1

0 points

Aug 30, 2010 7:28 PM in response to mesutxer

Hi guys. I had the same problem. retype your card number and the verification code on the back of the card. click done and the problem is fixed.

all the best to everyone. Mike

iTunes said that me "There were errors or missions in the information."