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since ios13 my iphone 10xs keeps losing wifi and phone data even when the phone indicates i have strong signals in each

since ios13 my iphone 10xs keeps losing wifi and phone data even when the phone indicates i have strong signals in each. If I restart the phone it works for a while, but loses access to the internet soon.


Im having to write this on a very old iPad. What do I do. I am running iOS 13.1.1.

iPhone XS

Posted on Sep 29, 2019 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2019 8:33 AM

Hey SaikungBob,


If I understand correctly, the iPhone loses Wi-Fi and cellular data even with a strong signal. This can be caused by wireless interference. Are you being disconnected from all or only one Wi-Fi network? There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If you see No Service or Searching on your iPhone or iPad


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

2 replies
Question marked as Top-ranking reply

Oct 2, 2019 8:33 AM in response to SaikungBob

Hey SaikungBob,


If I understand correctly, the iPhone loses Wi-Fi and cellular data even with a strong signal. This can be caused by wireless interference. Are you being disconnected from all or only one Wi-Fi network? There are a couple things you can try that may be able to help. I would recommend you read these articles and use them to help troubleshoot the issue.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If you see No Service or Searching on your iPhone or iPad


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

since ios13 my iphone 10xs keeps losing wifi and phone data even when the phone indicates i have strong signals in each

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