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tarik178 Author

Level 1

5 points

Apple Music songs disappeared on new iPhone.

I recently completed a factory reset of my old iPhone as I am selling it. When I activated and signed in to my new iPhone for the time being (iPhone 8 Plus), I noticed all of the songs I downloaded through Apple Music were gone. For some reason, even though I restored the iCloud backup of my old phone, the Apple Music didn’t restore. All of these songs are however still showing up on my iPad. Is there any way I can get all of my Apple Music songs back onto my new iPhone without having to download them all individually?

Posted on Sep 29, 2019 11:04 PM

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Top-ranking reply

Community Specialist

Posted on Oct 2, 2019 8:44 AM

Hello and welcome to Apple Support Communities, tarik178!

I understand you're not seeing your iCloud Music Library on your iPhone 8 Plus. I'd be happy to provide information to help you out.

Use the steps in the following article: If songs are missing from your music library after you turn on Sync Library

Thank you for using Apple Support Communities.

Enjoy your day!

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Top-ranking reply

Community Specialist

Oct 2, 2019 8:44 AM in response to tarik178

Hello and welcome to Apple Support Communities, tarik178!

I understand you're not seeing your iCloud Music Library on your iPhone 8 Plus. I'd be happy to provide information to help you out.

Use the steps in the following article: If songs are missing from your music library after you turn on Sync Library

Thank you for using Apple Support Communities.

Enjoy your day!

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Apple Music songs disappeared on new iPhone.

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