Apple watch series 5 can use ECG In Thailand

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Level 1

4 points

Apple watch series 5 can use ECG In Thailand

I really want to use ECG application because I had problem with my heart that way I brought apple series 4. But now I live in Thailand. I don't know how long the government approve it.

My question is... If I buy the Apple Watch series 5 in USA and bring to use I Thailand I still can use ECG app or not. and second things when I get a problem I can go to Apple store in Thailand to help me fixing or not... I'm so glad and appriciate if you help me to verify this issue. Thank you

[Edited by Moderator]

Apple Watch

Posted on Sep 30, 2019 12:50 AM

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Answer 1

BobHarris

Level 9

57,445 points

Sep 30, 2019 5:49 AM in response to unotana

With respect to ECG, I have observed in these forums, that Apple tends to ONLY enable ECG when an Apple Watch is in the country it was purchased in and that country has approved ECG and Apple has provided a software update to enable ECG on Apple Watches purchased in that country.

According to this

https://www.apple.com/watchos/feature-availability/#branded-ecg

Thailand has not approved, or Apple has not updated the software to work in Thailand yet (as a user like you, that does not live in Thailand, I do not know what has or has not been approved).

There are lots of posts about people buying the Apple Watch in another country, then when their country approves ECG, they cannot get it to work because their Apple Watch is not in the country where it was purchased.

Apple appears to being careful not to annoy government health agencies by enabling ECG in locations where it is not approved, but trying to stay inside the lines, becomes difficult when users buy Apple Watches in some other country and transport it across borders.

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Apple watch series 5 can use ECG In Thailand

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