Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone Apps crash

I have just upgraded my mobile contract and I've now moved from an iPhone SE to an iPhone 8.


All was going swimmingly until I have tried to open the following apps:

  • Clips
  • GarageBand
  • iMove
  • Keynote


They don't even load, slightly open then crash.


I've attached a screen-cast of this happening to make it clear of what I'm talking about.

https://youtu.be/E-JqUK6ELEY


Has anyone else come across this before?


Cheers


iPhone 8

Posted on Sep 30, 2019 7:45 AM

Reply
Question marked as Best reply

Posted on Oct 2, 2019 1:00 PM

Hey ArfonD,


I see that you're having some trouble opening apps on your iPhone 8. I'll be happy to help out.


Make sure the iPhone is updated: Update your iPhone, iPad, or iPod touch. Also be sure that these apps have been updated as well: Update apps or use automatic downloads. If you're still having trouble, Contact Apple Support


Have a great day.

2 replies
Question marked as Best reply

Oct 2, 2019 1:00 PM in response to ArfonD

Hey ArfonD,


I see that you're having some trouble opening apps on your iPhone 8. I'll be happy to help out.


Make sure the iPhone is updated: Update your iPhone, iPad, or iPod touch. Also be sure that these apps have been updated as well: Update apps or use automatic downloads. If you're still having trouble, Contact Apple Support


Have a great day.

New iPhone Apps crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.