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Alison Moss Author

Level 1

13 points

New Yahoo account - "imap.mail.yahoo.com” on the default ports timed out

Hello!

It seems I'm blocked from adding any emails on my MacBook Pro (High Sierra). I've tried:

1) Turning on/off computer

2) On/off router

3) Allowing Yahoo on my ISP

4) Also tried getting Gmail on instead but get same results

I used to sort these problems out using "Assist me" which has sadly been taken off

If it's of any consequence, the iCloud imap is also Offline - I dont know if I've done something to that or if it was always Offline.

Is there any way of seeing (and changing if necessary) the imap ports - as only smtp is available?

I obviously don't know what I'm doing - can anyone please show me the way.

Many thanks

MacBook Pro

Posted on Sep 30, 2019 2:01 PM

Top-ranking reply

BDAqua

Level 10

245,189 points

Posted on Sep 30, 2019 2:27 PM

Unfortunately Apple has made it impossible to see or change server settings for any of the Auto setup choices, but do you thing these were the settings?

Incoming Mail (IMAP) Server

Server - imap.mail.yahoo.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes

Your login info

Email address - Your full email address (name@domain.com)
Password - Your account's password
Requires authentication - Yes

Yahoo has been most unreliable forever, & I even have all mail from Yahoo blocked since it's great for spam.

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Alison Moss Author

Level 1

13 points

Oct 9, 2019 4:12 PM in response to BDAqua

"Did you restart or try highlighting it in Activity Monitor & force quitting it?"

Don't quite know what you mean - but I did restart - and no, I didnt force quit

I'd seen that about third party password but decided 1) I'd already been using yahoo emails on Mail since April - 2) Surely Mail isnt an old app - 3) If I did generate a password, might that mess up my iphone!

I've been reading a lot of posts on Support Communities (and other websites) where Mail isnt working, same as mine. But I haven't come across anything new that would get mine working.

There's a new software update which I'll try and do tomorrow - I don't hold much hope but you never know!

BDAqua

Level 10

245,189 points

Oct 9, 2019 4:38 PM in response to Alison Moss

If I did generate a password, might that mess up my iphone!

No, it's specific to a device & App, & not that Mail is old, but that many providers are tightening security & NOW consider Mail not secure.

Alison Moss Author

Level 1

13 points

Oct 9, 2019 4:54 PM in response to BDAqua

OK - I did look at it and Mac Mail is there - I'll do this tomorrow, I need to be more awake - it's nearly 1a.m. here!

com.ArtemisSearchP.plist is in LaunchDaemons

ArtemisSearch is in Activity Monitor (there's actually 2 in there having just checked)

ArtemisSearchDaemon is in Activity Monitor

Alison Moss Author

Level 1

13 points

Oct 10, 2019 1:51 PM in response to BDAqua

We didn't trash ArtemisSearchP. from LaunchDaemons. (I think I asked if I should but probably amongst too many questions)

I did trash ArtemisSearchDaemon from LaunchDaemons - and emptied the trash. I have only found it on Monitor Activity - it's not in LaunchDaemons now.

Alison Moss Author

Level 1

13 points

Oct 10, 2019 3:32 PM in response to Alison Moss

Better say what I did. Trashed /Library/LaunchDaemons/com.ArtemisSearchP.plist

Checked in AM and the three 'artemis' were still there (as above)

Restarted

There were no 'artemis' in AM any more

And my emails came flooding in

Added another email and it works too!

BDAqua

Level 10

245,189 points

Oct 10, 2019 6:56 PM in response to Alison Moss

Whoot... great news! :)

BDAqua

Level 10

245,189 points

Oct 1, 2019 3:37 PM in response to Alison Moss

It sure sounds like a problem with the Mac, are you able to login tomail.com in a browser & send from there?

BDAqua

Level 10

245,189 points

Oct 1, 2019 5:46 PM in response to Alison Moss

Yes, it could be a port, but why temporary or intermittent problem is a big mystery.

Are you running any Anti-virus software?

Are you the admin of that Mac?

Alison Moss Author

Level 1

13 points

Oct 2, 2019 12:03 AM in response to BDAqua

No anti virus - I’ve always been told there’s no need with Apple computers- I get the feeling you are going to say that’s not true now

I am the admin

Alison Moss Author

Level 1

13 points

Oct 6, 2019 2:34 PM in response to BDAqua

Sorry for delay. Was hoping to get help with doing your suggestions but will hopefully get on with it tomorrow. Not used to sorting out problems!

BDAqua

Level 10

245,189 points

Oct 6, 2019 4:08 PM in response to Alison Moss

OK, no problem Alison. :)

BDAqua

Level 10

245,189 points

Oct 8, 2019 1:18 PM in response to Alison Moss

No need to apologize.

Whew, seems you can't get rid of CreamMyMac. :(

Restart & delete all macpaw & cleanmymac files located in that etrecheck report.

Alison Moss Author

Level 1

13 points

Oct 8, 2019 2:22 PM in response to BDAqua

OK... working on that now then

BDAqua

Level 10

245,189 points

Oct 8, 2019 2:40 PM in response to Alison Moss

To help...

Find Any File...

http://apps.tempel.org/FindAnyFile/index.php

Hold Option or alt key when selecting Find to Find All.

Search for macpaw

Alison Moss Author

Level 1

13 points

Oct 8, 2019 2:50 PM in response to Alison Moss

The only thing I could do was trash the application. I couldnt find anything else

Where would I find "Antivirus apps: CleanMyMac"

New Yahoo account - "imap.mail.yahoo.com” on the default ports timed out