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Duplicate Apple Watch in the Sources devices list

Got the Apple Watch Series 5, and paired it to the iPhone without any restore. But I found two Apple Watches in the "Settings - Health - Data Access & Devices". One of it says "No data found" and the other one says "This Apple Watch is no longer paired with this iPhone", but this one is still updating the activity data. I am currently on the iOS 13.1.2 and watchOS 6.0.1.


Is anyone here experiencing the same issue?

Apple Watch

Posted on Sep 30, 2019 2:11 PM

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Posted on Nov 26, 2019 5:12 PM

Over the last two months, I had my phone and my series 4 watch replaced. One would think that with that the issue has been solved. Wrong! at the Apple Genius Bar (Apple Ingenious Bar, rather) they tried to explain to me this way. Explanations are in chronological order:

  1. “there is no issue with your watch”. (Proved them wrong. Showed them the inconsistent data between health app and the duplicate device list)
  2. “There COULD be an issue with the watch”. (They sent it off and email came back: We will be replacing your device.)
  3. Since the issue was still there, they said “there could be an issue with your phone” so off they sent my phone. A week later message comes “We will be replacing your device” (At this point i was laughing my head off. Fine with me, new watch, new phone...they are absolute idiots.)
  4. When I paired the new watch with the new phone, I used a different Apple ID, wiped clean, no health data...still two devices in Data Sources. What it also does, connection between the watch and the phone is slow and Siri often takes a minute to respond. At this point I could not be bothered. However, I did notice a difference: under watch OS 5 there was only ONE device listed. The moment I updated the watch OS, immediately 2 watches came up. And the very same thing happened with both Series 4 Apple Watches. So IT IS SOFTWARE RELATED ISSUE. My boss just got his new Apple Watch and new iPhone. He never had an Apple Watch ever. Paired the watch and he also has duplicate devices in the Health app data source/device source. 1 devices actively paired with the phone but does not receive any data. 2nd device, “no longer paired” with iPhone receives all data!

Lesson: Apple both employers and employees do not have the backbone to say: Yes, the operating system has a major bug. We don’t know how to fix it at this stage. We are sorry.” No, instead, they pretend there is no problem, no responsibility, no integrity. Only lies, lies, lies. At least when Steve Jobs was at the steering wheel, he had the guts to admit. Mr Cook is always cooking up something that people eat up and then get sick. But we are fed up. No more Cookies, please!

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Duplicate Apple Watch in the Sources devices list

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