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No sound in Twitter videos

When someone sends me a tact message that has a twitter video, the Twitter s as pp opens, but there is no sound. I’ve looked in both Twitter and sounds and see nothing that would change this.


I just noticed that I also get no audio on videos that people I follow also.


Any ideas?


Thanks


iPhone XR

IOS 13.1.1

iPhone XR

Posted on Sep 30, 2019 3:03 PM

Reply
Question marked as Best reply

Posted on Oct 2, 2019 5:38 PM

Hey there TonyMan13,


Thanks for reaching out in Apple Support Communities. I understand you’re having issues with the audio from your Twitter app. I’ll be happy to help.


Force quit the Twitter app and restart your iPhone. See if this has any impact on the issue:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch


If that doesn’t help, delete the Twitter app from your iPhone, restart, and install the app back onto your iPhone. Test again and see if this resolves the issue.


If not, back up and update to iOS 13.1.2 to further isolate the issue:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Let us know if that helps.


Cheers

1 reply
Question marked as Best reply

Oct 2, 2019 5:38 PM in response to TonyMan13

Hey there TonyMan13,


Thanks for reaching out in Apple Support Communities. I understand you’re having issues with the audio from your Twitter app. I’ll be happy to help.


Force quit the Twitter app and restart your iPhone. See if this has any impact on the issue:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch


If that doesn’t help, delete the Twitter app from your iPhone, restart, and install the app back onto your iPhone. Test again and see if this resolves the issue.


If not, back up and update to iOS 13.1.2 to further isolate the issue:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Let us know if that helps.


Cheers

No sound in Twitter videos

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